# Warranty Support Extension HPE HY5U7E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5u7e--4099026
**Data updated:** 2025-09-04 22:14 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5U7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 154.99 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 1 780.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5u7e--4099026

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5U7E warranty support extension provides 3 years of on-site support, available 24x7. This service ensures that your HPE equipment is covered for any issues, minimizing downtime and maintaining operational efficiency. With a single license, you can rely on expert assistance whenever needed, enhancing the longevity and reliability of your IT infrastructure.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software products that delivers proactive, product-specific assistance and general technical guidance. The service complements traditional support by providing direct access to product specialists, multiple communication channels for incident reporting, and tools to help manage HPE assets through the HPE Support Center. Warranty Support Extension HPE HY5U7E provides on-site coverage for three years and uses HPE Tech Care resources to help maintain availability and optimize operations.
Advantages
HPE Tech Care offers rapid telephone access to specialists, enhanced online chat and moderated forum responses, and a personalized digital experience in the HPE Support Center. The service reduces time spent on administrative triage, supplies general technical guidance for operation and management, and — where applicable — includes HPE InfoSight assistance for analytics, alerts, and recommendations. The HPE HY5U7E warranty extension specifically adds three years of on-site support to help minimize downtime and sustain IT infrastructure performance.
Suitable for
Organizations that require 24x7 access to HPE product specialists
Environments needing on-site hardware support and faster incident response
IT teams seeking operational guidance, asset management, and InfoSight analytics support
Key specifications
Product name: Warranty Support Extension HPE HY5U7E
Brand: HP Enterprise (HPE)
Service type: On-site warranty support extension
Coverage period: 3 year(s)
On-site support: Yes
Support channels: Telephone (24x7 depending on service level), expert online chat, moderated forums, automated incident logging, HPE Support Center portal
Response targets: 15-minute enhanced response for critical incidents (where applicable), 1-hour for other incidents at enhanced levels, 2-hour phone response for Basic service level
How to use
Confirm that the HY5U7E warranty support extension is registered and linked to your HPE Support Center account. Use the HPE Support Center portal to view recognized assets, access curated knowledge resources, and open support incidents when needed. For urgent issues, contact HPE by telephone according to the service level of your coverage; for quick technical questions, use expert online chat during the coverage window. Post non-urgent questions to the HPE community forums or request escalation to a formal incident if the issue requires full incident management.
Usage recommendations
Ensure your HPE products are properly registered and connected to HPE InfoSight where supported to take full advantage of analytics, alerts, and recommendations. Link service agreements in HPE Support Center and keep contact and entitlement information up to date to reduce triage delays and speed access to specialist technical resources.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL385 Gen10 Plus V2 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HY5U7E cost, and is it available for purchase?

The price is 2,154.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HY5U7E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HY5U7E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099026/64250124_large.webp