# Warranty Support Extension HPE HY5U8E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5u8e--4099027
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5U8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 001.99 €
**Prices and availability valid until:** 2026-08-01 23:59
**Price without VAT (21%):** 2 480.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5u8e--4099027

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5U8E warranty support extension provides 3 years of on-site service, available 24/7. This license ensures continuous support for your HPE products, minimizing downtime and maximizing productivity. With expert assistance readily available, you can focus on your core business operations without worrying about hardware issues.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products that delivers proactive and reactive assistance. The Warranty Support Extension HPE HY5U8E includes on-site coverage and access to HPE Tech Care resources for a 3-year period, ensuring customers can obtain product-specific expertise, general technical guidance, and digital self-service tools to help manage and optimize their supported HPE environment.
Advantages
HPE Tech Care combines multiple access channels—24x7 telephone, expert online chat, moderated forums, automated incident logging and a personalized HPE Support Center—to reduce time spent on triage and entitlement questions. The service gives access to product specialists and general technical guidance for operation, management and security, and includes prioritized response targets (15-minute critical response for enhanced levels, one-hour response for noncritical incidents, and two-hour response for basic coverage) as part of the warranty support extension.
Suitable for
Organizations requiring on-site warranty support for HPE hardware and software
IT teams that need direct access to HPE product specialists and technical guidance
Environments that benefit from 24x7 telephone support and digital self-service tools
Customers using HPE InfoSight-enabled products who need analytics and alert interpretation
Key specifications
Product name: Warranty Support Extension HPE HY5U8E
Coverage type: On-site
Duration: 3 year(s)
On-site support: Yes
Support channels: Telephone (24x7), expert online chat (during coverage window, English), moderated forums, automated incident logging, HPE Support Center
Response targets: 15-minute 24x7 enhanced response for critical incidents (where applicable), 1-hour for other incidents (enhanced levels), 2-hour phone response for basic service level
Languages: Expert chat and specialist responses limited to English
How to use
Register the Warranty Support Extension HPE HY5U8E in HPE Support Center and link it to your HPE service agreements to enable access to the covered support channels. For incidents, contact HPE by telephone to log a case or use the HPE Support Center portal to open incidents and access curated knowledge resources. Use expert online chat for quick technical questions during the coverage window and post in HPE community forums for asynchronous specialist responses; complex matters can be escalated to formal incidents following standard HPE incident management procedures.
Usage recommendations
Maintain up-to-date product inventory and link service agreements in HPE Support Center, keep support contact details readily available, and, for InfoSight-enabled products, permit the necessary telemetry so HPE Tech Care can analyze alerts and provide qualified recommendations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL385 Gen10 Plus V2 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HY5U8E cost, and is it available for purchase?

The price is 3,001.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HY5U8E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HY5U8E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099027/64250125_large.webp