# IT support service HPE U4AQ9E

**URL:** https://aio.lv/en/product--hp-enterprise-u4aq9e--485391
**Data updated:** 2025-12-28 21:22 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** U4AQ9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 968.99 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 1 627.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-u4aq9e--485391

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

The HPE U4AQ9E IT support service offers 24x7 assistance, ensuring your IT infrastructure is always operational. With expert support from HP Enterprise, you can rely on timely resolutions to any issues, minimizing downtime and enhancing productivity. This service is designed for businesses that require constant IT availability and professional guidance.

## Long description

HP Software Technical Support (IT support service HPE U4AQ9E) provides continuous technical assistance and regular updates to maintain and improve the performance and availability of HP and selected third-party software. The service includes 24x7 access to HP Response Center engineers by telephone or electronic communication and delivers software patches, documentation updates and technical resources to system managers.
Advantages
This support service gives direct access to qualified HP engineers for troubleshooting and configuration guidance, regular software and documentation updates for HP and selected third-party products, and electronic access to patches, a symptom–solution database, product specifications and technical literature. The 24x7 availability helps reduce downtime and supports consistent IT operations.
Suitable for (tasks / use cases)
Business-critical IT environments requiring continuous support
System administrators who need timely software patches and documentation
Teams that require telephone or electronic access to vendor engineers for troubleshooting
Key specifications
Product name: IT support service HPE U4AQ9E
Brand: HP Enterprise
MPN: U4AQ9E
Service availability: 24x7 access to HP Response Center
Includes: technical support, troubleshooting assistance, configuration guidance, software patches, documentation updates and access to electronic support resources
How to use
Contact the HP Response Center by the provided telephone number or through the electronic communication channels included with the service contract. Describe the issue or request, provide configuration details and any relevant logs when asked, and follow the guidance from HP engineers for troubleshooting or configuration changes. System managers can download available patches and documentation from HP's electronic support facility.
Usage recommendations
Ensure that system contact details and support contract information are up to date and keep regular backups before applying patches or configuration changes advised by HP engineers.

## Specifications

| Feature | Value |
|---|---|
| License term in years | 3 year(s) |

### Features

| Feature | Value |
|---|---|
| Compatibility | JG768AAE |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

## FAQ

### How much does the IT support service HPE U4AQ9E cost, and is it available for purchase?

The price is 1,968.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can IT support service HPE U4AQ9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/485391/52387836_large.webp