# HP 1-year Next Business Day Onsite Hardware Support (Proactive Warranty Extension) HP713PE

**URL:** https://aio.lv/en/product--hp-hp713pe--12269658
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** HP713PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 48.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 40.49 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-hp713pe--12269658

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP 1-year Next Business Day Onsite Hardware Support (MPN HP713PE) provides a one-year warranty extension with next-business-day onsite technician dispatch for covered HP hardware. The service covers hardware diagnostics, fault resolution and part replacement at the customer site, reducing downtime for business-critical systems and enabling faster recovery compared to mail-in repairs.

## Long description

HP 1y PW NBD Onsite DMR NB HW Supp provides a one‑year post‑warranty hardware support package with next business day onsite response and defective media retention for notebook hardware. The service covers on‑site diagnosis and repair at the customer location during business days, with retention of failed storage media to meet data security and regulatory needs.
Advantages
This service ensures prompt next business day onsite support for notebook hardware failures after the warranty period, reducing downtime and allowing businesses to maintain operations. Defective media retention lets customers retain failed drives and storage devices for secure handling of sensitive data, while on‑site repairs remove the need to ship devices to service centers.
Suitable for
Businesses needing fast on‑site notebook hardware repairs
Organizations requiring retention of failed storage media for data security
IT departments managing fleet maintenance and reducing device downtime
When it may not be suitable
This service is focused on hardware support for notebooks and does not include coverage for non‑hardware issues such as software troubleshooting, user training, or accidental damage unless specified elsewhere. It also applies to on‑site business day response and may not meet requirements for faster same‑day service or weekend coverage.
Key specifications
Service duration: 1 year post‑warranty
Response time: Next business day onsite
Coverage: Notebook hardware support (on‑site diagnosis and repair)
Defective media retention: Customer keeps failed storage media
Service availability: Business days (standard local business hours)
How to use
To use the service, register the product with HP support and provide the notebook serial number when requesting service. If a hardware fault occurs, contact HP support to open a service case; a technician will be dispatched for next business day onsite diagnosis and repair. If a storage device is found defective, the technician will remove it and leave the failed media with the customer under the defective media retention provision.
What to consider before purchase
Confirm that the service applies to your notebook model and that the device is within the eligible service period
Check local service hours and next business day availability in your region
Verify whether software support, accidental damage, or weekend coverage are required and need separate contracts
Usage recommendations
Maintain regular backups of important data and document serial numbers and service records; use the defective media retention option for secure handling of failed drives while arranging secure data destruction or archiving as needed.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y NBD Onsite Hardware Support HP713PE cost, and is it available for purchase?

The price is 48.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1y NBD Onsite Hardware Support HP713PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12269658/68193978_large.webp