# HP Poly 3 year Partner Poly+ Blackwire Service for headset series 32XX, 33XX, 52XX, 8225, C3210, C3215, C3220, C3225, C5210, C5220 with advanced hardware replacement

**URL:** https://aio.lv/en/product--hp-pblkwire362--12608807
**Data updated:** 2026-09-25 13:11 (EEST)
**Category:** Other goods
**Manufacturer:** HP
**Manufacturer code:** PBLKWIRE362
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8.99 €
**Prices and availability valid until:** 2026-11-03 23:59
**Price without VAT (21%):** 7.43 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-pblkwire362--12608807

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 19.10.2026 | free |
| Pickup points | 22.10.2026 | 1.99 EUR |
| Courier delivery to door | 22.10.2026 | 4.99 EUR |

## Summary description

HP Poly 3 year Partner Poly+ Blackwire Service provides a 3-year extended support and hardware replacement service plan designed specifically for Poly Blackwire headset models including 32XX, 33XX, 52XX, 8225, C3210, C3215, C3220, C3225, C5210, and C5220. This service agreement ensures business continuity with prompt next business day hardware replacement for your communication devices.

## Long description

The HP Poly 3 year Partner Poly+ Blackwire Service is a comprehensive 3-year support and hardware replacement plan designed specifically for selected Poly Blackwire headset models, including the 32XX, 33XX, 52XX, 8225, C3210, C3215, C3220, C3225, C5210, and C5220 series. This service agreement ensures uninterrupted business operations and dependable communication device maintenance through prompt hardware replacement and professional technical assistance.
Advantages
This service plan enhances your communication infrastructure by providing reliable support and minimizing potential device downtime. Users benefit from continuous access to software upgrades and updates, ensuring headsets remain up to date with the latest features and security improvements. Designated support portal access and escalation management streamline troubleshooting processes, while professional services discounts offer additional value for business deployment needs.
Suitable for
Maintaining business continuity for customer service centers using supported Poly Blackwire headsets
Ensuring rapid device replacement for enterprise remote and office workers
Managing IT support and hardware lifecycles efficiently across organizations
When it may not be suitable
This service is not applicable to headset models outside of the specified Poly Blackwire series, such as other manufacturers' devices or unsupported Poly product lines. Organizations that do not require extended hardware replacement or formal technical support plans may find this service unnecessary for their operational needs.
Key specifications
Service duration: 3 years
Support type: Extended support and advanced hardware replacement
Supported device series: Poly Blackwire 32XX, 33XX, 52XX, 8225, C3210, C3215, C3220, C3225, C5210, C5220
Availability: Ecosystem Cloud Partner Support (ECPS)
Response time: Next business day for hardware replacement
How to use
To utilize the service, ensure your eligible Poly Blackwire headsets are properly registered under the service agreement through the designated support portal. In the event of a hardware issue, access the support portal to initiate a claim. Follow the guided troubleshooting steps with the support team, and upon verification, the replacement hardware will be dispatched for delivery by the next business day.
What to consider before purchase
Verify that your existing headset models match the compatible series listed in the service agreement
Confirm the 3-year duration aligns with your organization hardware lifecycle policies
Ensure the service plan is activated correctly following purchase to maintain continuous coverage
For optimal results, register your covered headsets immediately upon purchase and utilize the designated support portal for any maintenance or software update requirements.

## Specifications

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |
| Number of years | 3 year(s) |

## FAQ

### How much does the HP Poly 3 year Partner Poly+ Blackwire Service cost, and is it available for purchase?

The price is 8.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 19.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP Poly 3 year Partner Poly+ Blackwire Service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12608807/69298339_large.webp