# HP Poly 3 year Partner Poly+ EncorePro Service Extended Hardware Support Agreement for Headsets

**URL:** https://aio.lv/en/product--hp-pencorp362--12608808
**Data updated:** 2026-10-15 04:31 (EEST)
**Category:** Other goods
**Manufacturer:** HP
**Manufacturer code:** PENCORP362
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 10.49 €
**Prices and availability valid until:** 2026-11-17 23:59
**Price without VAT (21%):** 8.67 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-pencorp362--12608808

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 02.11.2026 | free |
| Pickup points | 05.11.2026 | 1.99 EUR |
| Courier delivery to door | 05.11.2026 | 4.99 EUR |

## Summary description

HP Poly 3 year Partner Poly+ EncorePro Service provides extended hardware support and advance hardware replacement for compatible Poly EncorePro headsets. This 3-year service agreement ensures business continuity with next-business-day response times, designed for enterprise communication environments.

## Long description

The HP Poly 3 year Partner Poly+ EncorePro Service Extended Hardware Support Agreement for Headsets is a reliable service plan designed to ensure continuous operation and minimize downtime for enterprise communication setups. This 3-year support agreement provides extended hardware coverage, advance hardware replacement, and professional resources tailored for compatible Poly EncorePro headsets, maintaining high productivity in professional environments.
Advantages
This service agreement delivers essential business continuity through structured hardware protection and rapid response times. Users benefit from advance hardware replacement, ensuring that defective units are quickly swapped to prevent prolonged communication gaps. Additional advantages include 24x7 ecosystem cloud partner support, upgraded IT management tools, software upgrades and updates, designated support portal access, professional services discounts, escalation management, and an onsite support enhancement option.
Suitable for
Enterprise customer service centers and call centers relying on continuous headset operation
IT departments managing large deployments of Poly EncorePro headsets
Organizations requiring rapid hardware replacement and predictable support costs
Businesses seeking 24x7 cloud partner support and specialized escalation management
This service agreement may not be suitable for organizations that use headset models outside the compatible Poly EncorePro series or businesses that prefer managing hardware repairs independently without manufacturer-backed support plans.
Key specifications
Service duration: 3 years
Support type: Extended hardware support and advance hardware replacement
Availability: 24x7 ecosystem cloud partner support
Response time: Next-business-day response
Compatibility: Designed for Poly EncorePro headset models including 310, 320, 51X, 52X, 530, 54X, 710, 72X, HW510, HW520, HW710, HW715, and HW720
Included resources: Upgraded IT tools, software upgrades and updates, designated support portal access, professional services discounts, and escalation management
To use this service, ensure that your organization operates compatible Poly EncorePro headset models covered under the agreement. In the event of hardware issues, contact the designated support portal or your IT administrator to initiate escalation management and request advance hardware replacement according to the terms of the service agreement.
What to consider before purchase
Verify that your existing or planned headsets belong to the compatible Poly EncorePro series
Evaluate your organization's need for a 3-year extended hardware support term
Confirm that next-business-day response times and advance hardware replacement align with your operational requirements
Check internal IT workflows to maximize the utilization of included software updates and support portal access
Usage recommendations: Register the service agreement promptly upon purchase and maintain an updated inventory of covered Poly EncorePro headsets to streamline future support requests and hardware replacements.

## Specifications

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |
| Number of years | 3 year(s) |

## FAQ

### How much does the HP Poly 3 year Partner Poly+ EncorePro Service cost, and is it available for purchase?

The price is 10.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP Poly 3 year Partner Poly+ EncorePro Service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12608808/69334805_large.webp