# HP Poly 3 year Partner Poly+ DA, MDA Service

**URL:** https://aio.lv/en/product--hp-pmda362--12608672
**Data updated:** 2026-08-13 04:19 (EEST)
**Category:** Other goods
**Manufacturer:** HP
**Manufacturer code:** PMDA362
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 10.49 €
**Prices and availability valid until:** 2026-11-05 23:59
**Price without VAT (21%):** 8.67 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-pmda362--12608672

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 20.10.2026 | free |
| Pickup points | 23.10.2026 | 1.99 EUR |
| Courier delivery to door | 23.10.2026 | 4.99 EUR |

## Summary description

HP Poly 3 year Partner Poly+ DA, MDA Service agreement providing extended hardware support, advance hardware replacement for headsets, and next business day response time. Designed for Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC devices to ensure continuous operational reliability and minimize downtime.

## Long description

The HP Poly 3 year Partner Poly+ DA, MDA Service is a comprehensive extended service agreement designed to provide reliable hardware support, advance hardware replacement for headsets, and a rapid next business day response time. This service agreement ensures continuous operational reliability, helping businesses minimize downtime and maintain seamless communication workflows.
Advantages
This service agreement enhances the lifecycle of supported hardware by offering professional-grade support and streamlined maintenance. Users benefit from ecosystem cloud partner support, upgraded IT tools, regular software upgrades and updates, designated support portal access, professional services discounts, and structured escalation management. With advance hardware replacement, any defective headset hardware is swiftly replaced to prevent prolonged interruptions in daily business operations.
Suitable for
Business environments utilizing Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC devices
Organizations requiring minimal downtime and rapid hardware replacement
IT departments seeking proactive ecosystem cloud partner support and software updates
When it may not be suitable
This service is not suitable for organizations using device models outside of the specified Poly DA and MDA series, nor is it intended for businesses that do not utilize managed headset hardware. Companies seeking only basic manufacturer warranties without advanced replacement or IT support tools may not require this extended agreement.
Key specifications
Service duration of 3 years
Advance hardware replacement for headsets
Next business day response time
Ecosystem Cloud Partner Support
Software upgrades and updates included
Dedicated support portal access
How to use
To utilize the HP Poly 3 year Partner Poly+ DA, MDA Service, ensure your eligible Poly devices are properly registered within the support system. In the event of a hardware issue or when software updates are required, access the designated support portal or contact the support service. Follow the provided troubleshooting steps or request advance hardware replacement through the established escalation management process to receive your replacement hardware by the next business day.
What to consider before purchase
Verify that your existing hardware models match the supported devices, including Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC
Confirm that a 3-year service duration aligns with your organization equipment lifecycle planning
Assess whether your team requires next business day response times and advance hardware replacement
Usage recommendations
For optimal operational continuity, register all eligible Poly devices immediately upon purchase and utilize the designated support portal for regular software updates and prompt incident escalation.

## Specifications

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |
| Number of years | 3 year(s) |

## FAQ

### How much does the HP Poly 3 year Partner Poly+ DA, MDA Service cost, and is it available for purchase?

The price is 10.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 20.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP Poly 3 year Partner Poly+ DA, MDA Service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12608672/69298320_large.webp