# Headset Poly EncorePro 320 Stereo USB-A

**URL:** https://aio.lv/en/product--hp-poly-767g0aa--11348670
**Data updated:** 2025-12-30 21:09 (EET)
**Category:** Headphones
**Manufacturer:** HP POLY
**Manufacturer code:** 767G0AA
**EAN:** 197029428233
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Poly EncorePro 320 Stereo USB-A Headset is designed for office and call center use. It features wired connectivity with a 2.19 m cable length, ensuring flexibility and ease of movement. Weighing only 105 g, it offers comfort for extended wear. The sleek black design complements any professional setting, making it a reliable choice for clear communication.

## Long description

The Poly EncorePro 320 Stereo USB-A headset is a wired, supra-aural head-band headset designed for office and contact center use. With a 2.19 m cable and a lightweight construction of 105 g, it provides reliable, comfortable daily wear for agents and professionals who handle frequent calls. The headset features noise-canceling microphone technology and a professional black finish suited to corporate environments.
Advantages
The EncorePro 320 offers long-lasting comfort due to its lightweight design and adjustable head-band, while wired connectivity ensures stable audio quality and no battery dependence. Noise-canceling microphone performance improves speech clarity for callers and agents, and the durable build supports regular use in busy contact centers.
Suitable for
Contact center agents and call centre staff
Office professionals who take frequent voice calls
Remote workers requiring reliable wired audio
Key specifications
Brand: Poly
Model: EncorePro 320 Stereo USB-A (MPN: 767G0AA)
Connectivity: Wired, USB-A
Ear coupling: Supraaural
Cable length: 2.19 m
Weight: 0.105 kg
Color: Black
Wearing style: Head-band
EAN: 197029428233
How to use
Connect the USB-A plug to an available USB port on your computer or workstation. Adjust the head-band for a secure but comfortable fit and position the supra-aural ear pads over your ears. Place the microphone boom near your mouth and tilt slightly to optimize noise-canceling performance. Use your operating system or softphone settings to select the headset as the input and output audio device and adjust volume as needed.
Usage recommendations
The headset is intended for daily professional use in office and contact centre environments; avoid exposing the cable and connectors to excessive strain, and store the headset in a dry place when not in use. For best call clarity, position the microphone approximately 1–2 cm from the corner of your mouth and keep software drivers up to date.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Impedance | 32 Ω |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |

### Performance

| Feature | Value |
|---|---|
| Cable length | 2.19 m |
| Certification | CE |
| Product colour | Black |
| Headset type | Binaural |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Technical details

| Feature | Value |
|---|---|
| Warranty period | 2 year(s) |

### Other features

| Feature | Value |
|---|---|
| Connection to PC | Yes |
| UNSPSC-code | 43191638 |
| Speaker diameter | 5.6 mm |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 35 - 21000 |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.105 kg |
| Height | 67 mm |
| Width | 111 mm |
| Depth | 149 mm |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 160 g |
| Package depth | 55 mm |
| Package height | 177 mm |
| Package width | 142 mm |

### System requirements

| Feature | Value |
|---|---|
| Windows operating systems supported | Windows 10 |
| Mac operating systems supported | MacOS |

### Packaging content

| Feature | Value |
|---|---|
| User guide | Yes |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11348670/65812771_large.webp