# IP Phone POLY Edge B20 2 lines Wired handset LCD 2.8" Black

**URL:** https://aio.lv/en/product--hp-poly-82m83aa--10826440
**Data updated:** 2026-05-18 20:34 (EEST)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 82M83AA
**EAN:** 0197497341317
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 77.49 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 64.04 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-82m83aa--10826440

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 06.07.2026 | free |
| Pickup points | 09.07.2026 | 1.99 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

The POLY Edge B20 IP Phone features a wired handset, supports 2 lines, and has a 2.8" LCD display. It utilizes voice codecs like G.711 and OPUS for clear communication. With Gigabit Ethernet connectivity, it provides fast data rates up to 1000 Mbit/s, making it ideal for office environments.

## Long description

The POLY Edge B20 is an IP phone with a wired handset, two-line support and a 2.8" LCD display. It delivers clear voice communication using common codecs such as G.711 and OPUS and connects via Gigabit Ethernet for network speeds up to 1000 Mbit/s, making it suitable for typical office environments that require reliable desk phones.
Advantages
Sleek design combined with quality audio and illuminated, easy-to-use keys provides straightforward operation. Plug-and-play provisioning simplifies setup while wired Gigabit Ethernet ensures stable connectivity and sufficient bandwidth for voice traffic. The compact 2.8" LCD and two-line support make the device space-efficient and practical for everyday office calling.
Suitable for
Office desk phone for corporate environments
Reception and shared workspaces requiring two-line support
Users needing a reliable wired IP handset with basic display
Key specifications
Brand: HP POLY
Model: Edge B20 (MPN 82M83AA, EAN 0197497341317)
Lines: 2
Display: 2.8" LCD
Handset: Wired
Codecs: G.711, OPUS (supported)
Network: Gigabit Ethernet, up to 1000 Mbit/s
How to use
Connect the phone to the local network using the Gigabit Ethernet port and attach the wired handset. Follow the plug-and-play provisioning steps provided by your IT administrator or SIP provider to register the two lines. Use the illuminated keys to navigate basic call functions and the 2.8" LCD to view call status and line information.
Usage recommendations
Place the phone on a stable desk surface near a network port. For optimal audio quality, ensure the network provides sufficient bandwidth and low latency; consult your IT team to prioritise voice traffic if needed.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | No |
| Display diagonal | 2.8 " |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 2 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711alaw, G.711ulaw, G.722, iLBC, G.729ab, OPUS |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| Headset connectivity | 3.5 mm |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 100, 1000 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 900 g |
| Package depth | 163 mm |
| Package height | 44 mm |
| Package width | 176 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Certificates

| Feature | Value |
|---|---|
| Sustainability certificates | ENERGY STAR |

### Packaging content

| Feature | Value |
|---|---|
| AC adapter included | Yes |
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Mounting kit | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Product colour | Black |
| Mounting | Desk/Wall |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the IP Phone POLY Edge B20 cost, and is it available for purchase?

The price is 77.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 6 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 06.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone POLY Edge B20 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone POLY Edge B20?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10826440/64454468_large.webp