# IP Phone Poly Edge B20 — 2-line PoE, LCD 2.8" (7.11 cm), Gigabit Ethernet, Wired Handset, Black

**URL:** https://aio.lv/en/product--hp-poly-82m83aa--11243650
**Data updated:** 2026-03-07 19:54 (EET)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 82M83AA
**EAN:** 197497341317
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 76.99 €
**Prices and availability valid until:** 2026-07-19 23:59
**Price without VAT (21%):** 63.63 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-82m83aa--11243650

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.99 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Poly Edge B20 is a PoE-enabled IP phone with a wired handset, two programmable lines and a 2.8" (7.11 cm) LCD. It supports codecs G.711alaw/G.711ulaw, G.722, G.729ab, OPUS and iLBC for high-quality voice, and connects via Gigabit Ethernet (10/100/1000 Mbps). Suitable for office desks, reception and shared workplaces requiring basic VoIP calling and speakerphone.

## Long description

The Poly Edge B20 is a PoE-enabled IP phone designed for basic VoIP calling on office desks, reception areas and shared workplaces. It features a wired handset, two programmable lines and a 2.8" (7.11 cm) LCD that displays call information and menu options. The phone connects via Gigabit Ethernet (10/100/1000 Mbps) and supports a range of voice codecs including G.711alaw/G.711ulaw, G.722, G.729ab, OPUS and iLBC to ensure clear voice quality across networks.
Advantages
Poly Edge B20 combines PoE convenience with a compact LCD interface and illuminated keys for straightforward operation. The unit’s support for multiple codecs provides flexibility for deployments with varying bandwidth and quality requirements, while Gigabit Ethernet ensures reliable network connectivity. The wired handset and integrated speakerphone enable traditional desk-phone usage with hands-free options where needed.
Suitable for
 Office desks requiring basic VoIP telephony
 Reception and front desk environments
 Shared workplaces and hot-desking stations
 Environments that benefit from Power over Ethernet deployment
Key specifications
 Display: 2.8" (7.11 cm) LCD
 Lines: 2 programmable lines
 Ethernet: Gigabit Ethernet (10/100/1000 Mbps)
 Power: Power over Ethernet (PoE) support
 Audio: Wired handset and built-in speakerphone
 Codecs supported: G.711alaw, G.711ulaw, G.722, G.729ab, OPUS, iLBC
 Color: Black
How to use
Connect the Poly Edge B20 to a PoE-enabled network switch or injector using an Ethernet cable to power the device and provide network connectivity. Use the 2.8" LCD and illuminated keys to navigate menus, place and receive calls, and access programmable line functions. For hands-free conversations, use the built-in speakerphone; for private calls, lift the wired handset. Provision the phone through your VoIP platform using standard provisioning files or the device web interface according to your administrator’s instructions.
Usage recommendations
Install the phone on a stable desk surface near a network outlet and, if available, a PoE port to avoid separate power adapters. Ensure your network supports QoS for voice traffic and choose codecs appropriate to available bandwidth—OPUS or G.722 for higher quality, and G.729ab for constrained bandwidth environments.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | No |
| Display diagonal | 2.8 " |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 2 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711alaw, G.711ulaw, G.722, iLBC, G.729ab, OPUS |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| Headset connectivity | 3.5 mm |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 100, 1000 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 900 g |
| Package depth | 163 mm |
| Package height | 44 mm |
| Package width | 176 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Certificates

| Feature | Value |
|---|---|
| Sustainability certificates | ENERGY STAR |

### Packaging content

| Feature | Value |
|---|---|
| AC adapter included | Yes |
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Mounting kit | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Product colour | Black |
| Mounting | Desk/Wall |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the IP Phone Poly Edge B20 cost, and is it available for purchase?

The price is 76.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone Poly Edge B20 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11243650/62143846_large.webp