# IP Phone POLY Edge E500 PoE-enabled 12 lines IPS display

**URL:** https://aio.lv/en/product--hp-poly-82m94aa--10806065
**Data updated:** 2026-03-31 13:04 (EEST)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 82M94AA
**EAN:** 0197497341423
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 157.49 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 130.16 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-82m94aa--10806065

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The POLY Edge E500 is a PoE-enabled IP phone featuring a 5" IPS display with 800 x 480 resolution. It supports 12 lines and various voice codecs like G.711 and OPUS, ensuring high-quality audio for professional environments.

## Long description

The POLY Edge E500 PoE-enabled IP phone is a desktop VoIP device designed for professional environments, offering a 5" IPS display with 800 x 480 resolution and support for up to 12 lines. The phone provides wired handset operation, speakerphone capability and Power over Ethernet (PoE) for simplified deployment in offices and home workspaces. Supported voice codecs such as G.711 and OPUS enable clear audio quality for standard telephony and unified communications platforms.
Advantages
The POLY Edge E500 combines a high-visibility IPS display with multi-line support to help manage calls efficiently. Built-in speakerphone and optimized codec support deliver reliable voice quality for conference and hands-free use. PoE support reduces cable clutter and simplifies installation without the immediate need for an external power adapter. The device’s wired handset and Ethernet LAN connectivity provide a stable connection suitable for business use.
Suitable for
Office desks and hot-desking environments
Home offices requiring reliable VoIP calling
Reception and shared workspaces with multi-line needs
Small to medium-sized businesses using SIP-based phone systems
Key specifications
Display: 5-inch IPS, 800 x 480 resolution
Lines: up to 12 lines
Power: Power over Ethernet (PoE) support
Connectivity: Ethernet LAN port
Audio: Built-in speakerphone; supports codecs including G.711 and OPUS
Handset: Wired handset
Color: Black
How to use
Connect the POLY Edge E500 to your network via the Ethernet LAN port and enable PoE on the switch or use a compatible PoE injector. Register the phone to your SIP-based phone system according to the provider’s provisioning instructions. Use the 5" IPS display and multi-line keys to navigate accounts, manage active calls and access voicemail. For hands-free communication, use the speakerphone; for private conversations, use the wired handset.
Usage recommendations
Place the phone on a stable desk near a network drop and configure PoE to ensure uninterrupted power. Use network quality of service (QoS) settings and a wired Ethernet connection to maintain consistent voice quality. Follow your organization’s provisioning guide for firmware updates and security settings to keep the device current and secure.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | IPS |
| Touchscreen | No |
| Display diagonal | 5 " |
| Aspect ratio | 9:16 |
| Display resolution | 800 x 480 |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 12 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | OPUS, G.729ab, G.722.1, G.722, G.711ulaw, G.711alaw, iLBC |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |
| USB Type-C ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 100, 1000 |
| Near Field Communication (NFC) | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 1080 g |
| Package depth | 338 mm |
| Package height | 89 mm |
| Package width | 256 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Certificates

| Feature | Value |
|---|---|
| Sustainability certificates | ENERGY STAR |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the IP Phone POLY Edge E500 cost, and is it available for purchase?

The price is 157.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 47 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/10806065/65785791_large.webp