# IP Phone POLY CCX 500 Business Media Phone 24 lines 5 inch LCD

**URL:** https://aio.lv/en/product--hp-poly-82z78aa--10844066
**Data updated:** 2026-05-18 20:59 (EEST)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 82Z78AA
**EAN:** 0197497342734
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 443.49 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 366.52 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-82z78aa--10844066

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 15.07.2026 | free |
| Pickup points | 20.07.2026 | 1.99 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The POLY CCX 500 is a professional IP phone designed for business use. It features a wired handset, 24 lines, and a 5 inch LCD display with a resolution of 720 x 1280. Supporting G.711 and OPUS codecs, it ensures high-quality audio. With Gigabit Ethernet connectivity, it is perfect for environments that demand reliable communication.

## Long description

The POLY CCX 500 is a professional IP phone designed for business use. It features a wired handset, support for 24 lines and a 5-inch LCD display with 720 x 1280 resolution. The device supports G.711 and OPUS codecs for high-quality audio and includes Gigabit Ethernet connectivity to meet the needs of reliable workplace communication. The phone offers one-touch access to contacts and meetings, making common tasks fast and straightforward.
Advantages
The POLY CCX 500 provides a clear 5-inch screen and wide codec support for reliable audio performance. Its 24-line capacity and Gigabit Ethernet interface suit busy office environments. The phone’s interface is designed for simple, one-touch access to contacts and meetings, reducing steps to start calls and join scheduled sessions.
Suitable for
 Office desks and reception areas
 Call centers with multi-line requirements
 Conference rooms needing a dedicated IP handset
 Environments requiring high-quality wired audio
Key specifications
 Lines: 24
 Display: 5 inch LCD, 720 x 1280 resolution
 Codecs: G.711, OPUS
 Connectivity: Gigabit Ethernet
 Handset: Wired
 Brand: HP POLY
 MPN: 82Z78AA
 EAN: 0197497342734
How to use
Connect the POLY CCX 500 to your network using the Gigabit Ethernet port and attach the wired handset. Configure SIP account settings via the phone’s setup menu or through your provisioning server. Use the touchscreen and physical keys to select lines, access contacts, and join scheduled meetings with one touch. Adjust audio codecs and network preferences in the settings if required by your IT policy.
Usage recommendations
The phone performs best on a wired Gigabit Ethernet connection and when provisioned by your organization’s telephony server; keep firmware updated and configure OPUS or G.711 codecs according to your audio quality and bandwidth needs.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | Yes |
| Display diagonal | 5 " |
| Aspect ratio | 16:9 |
| Display resolution | 720 x 1280 |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 24 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | iLBC, OPUS, G.729ab, G.722, G.711ulaw, G.711alaw |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |
| USB Type-C ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Bluetooth version | 4.2 |
| Ethernet LAN | Yes |
| Bluetooth | Yes |
| Wi-Fi | No |
| Ethernet LAN data rates | 1000, 100, 10 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 1250 g |
| Package depth | 243 mm |
| Package height | 70 mm |
| Package width | 263 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the IP Phone POLY CCX 500 cost, and is it available for purchase?

The price is 443.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/10844066/64456784_large.webp