# IP Phone Poly CCX 400 — Microsoft Teams, 5" LCD touch, 24 lines, PoE, Gigabit Ethernet

**URL:** https://aio.lv/en/product--hp-poly-848z8aaac3--11016503
**Data updated:** 2026-03-07 18:13 (EET)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 848Z8AA#AC3
**EAN:** 197497506242
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 335.99 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 277.68 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-848z8aaac3--11016503

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 17.07.2026 | free |
| Pickup points | 22.07.2026 | 1.89 EUR |
| Courier delivery to door | 22.07.2026 | 4.99 EUR |

## Summary description

Poly CCX 400 is a business IP phone for Microsoft Teams with a 5" (12.7 cm) 720×1280 LCD touchscreen, wired handset and hands‑free speakerphone. Supports 24 lines, Gigabit Ethernet (10/100/1000 Mbps) and Power over Ethernet (PoE). Compatible with codecs G.722, G.729ab, G.711alaw/ulaw, iLBC and OPUS; security via TLS, SRTP and 256‑bit AES. Suited for office desktops, meeting rooms and contact centres.

## Long description

The Poly CCX 400 is an IP phone designed for Microsoft Teams with a 5" (12.7 cm) 720×1280 LCD touchscreen, wired handset and a hands‑free speakerphone. It supports up to 24 lines, Gigabit Ethernet (10/100/1000 Mbps) and Power over Ethernet (PoE). Audio codecs include G.722, G.729ab, G.711 alaw/ulaw, iLBC and OPUS. Security and call privacy are provided through TLS, SRTP and 256‑bit AES. The phone is intended for office desktops, meeting areas and contact centre environments and offers a compact black design and a straightforward touch interface.
Advantages
The device combines a responsive 5" color touchscreen with a traditional wired handset and full-duplex speakerphone to accommodate both private and hands‑free conversations. PoE support simplifies deployment by supplying power and data over a single Ethernet cable; Gigabit Ethernet ensures high-speed network connectivity for voice and Teams services. Broad codec support and modern security protocols provide interoperability and protected communications within corporate VoIP deployments. The user interface is focused on Microsoft Teams functionality for quick access to contacts, meetings and call controls.
Suitable for
 Office desktops for individual workers who use Microsoft Teams
 Small meeting rooms and huddle spaces requiring a reliable Teams endpoint
 Contact centre agents handling multiple lines and frequent calls
 Shared reception or front-desk environments with compact device needs
Key specifications
 Display: 5" (12.7 cm) 720×1280 LCD color touchscreen
 Lines: Supports up to 24 lines
 Connectivity: Gigabit Ethernet 10/100/1000 Mbps
 Power: Power over Ethernet (PoE) support
 Audio: Wired handset and full‑duplex speakerphone
 Codecs: G.722, G.729ab, G.711 alaw/ulaw, iLBC, OPUS
 Security: TLS, SRTP and 256‑bit AES encryption
 Color: Black
How to use
Connect the Poly CCX 400 to the network using an Ethernet cable; when using PoE, a single cable provides both power and data. Sign in with your Microsoft Teams account according to your organisation's provisioning method, or follow on-screen prompts for manual configuration. Use the touchscreen to navigate contacts, dial numbers, join scheduled meetings and manage active calls. The wired handset can be used for private calls while the speakerphone supports hands‑free conversations; volume and mute controls are accessible on-screen and on the device.
Usage recommendations
For optimal call quality, connect the phone to a Gigabit Ethernet port and enable Quality of Service (QoS) on your network for voice traffic. Use PoE-capable switches to avoid additional power adapters and follow your IT policy for secure TLS/SRTP provisioning. Place the device on a stable desk surface away from heavy electronic interference to preserve audio clarity.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | Yes |
| Display diagonal | 5 " |
| Aspect ratio | 16:9 |
| Display resolution | 720 x 1280 |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 24 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.722, OPUS, G.711ulaw, iLBC, G.711alaw, G.729ab |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Security algorithms | SRTP, 256-bit AES, TLS |
| Ethernet LAN | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 1000, 100, 10 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 1004 g |
| Package depth | 243 mm |
| Package height | 69 mm |
| Package width | 222 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the Poly CCX 400 IP Phone for Microsoft Teams cost, and is it available for purchase?

The price is 335.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 34 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 17.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Poly CCX 400 IP Phone for Microsoft Teams be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11016503/61670339_large.webp