# IP Phone POLY CCX 400 Business Media Phone Open SIP PoE 24 lines

**URL:** https://aio.lv/en/product--hp-poly-849a1aaac3--10765720
**Data updated:** 2025-12-30 10:07 (EET)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 849A1AA#AC3
**EAN:** 0197497506297
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 282.99 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 233.88 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-poly-849a1aaac3--10765720

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.99 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The POLY CCX 400 is an advanced IP phone designed for business use. It features a 5" LCD display with a resolution of 720 x 1280 pixels, supporting 24 lines. The phone utilizes various voice codecs including G.722 and OPUS, ensuring high-quality audio. It is equipped with Gigabit Ethernet for fast data rates and includes robust security algorithms such as 256-bit AES and SRTP. Ideal for modern office environments requiring reliable communication solutions.

## Long description

The POLY CCX 400 is an entry-level business IP phone with a 5" color touchscreen and support for up to 24 lines. Designed for office use, it provides clear audio through codecs such as G.722 and OPUS, Gigabit Ethernet connectivity and Power over Ethernet (PoE) for simplified deployment. Security features include 256-bit AES and SRTP to protect communications, while the intuitive interface places contacts and meetings a swipe or tap away.
Advantages
The POLY CCX 400 combines a compact design with a responsive 5" LCD touchscreen, multi-line support and high-quality voice codecs to deliver reliable daily communications. Built-in Gigabit Ethernet and PoE reduce cabling and speed installation, while hardware encryption and SRTP provide enterprise-grade security. The wired handset and speakerphone support flexible use in shared or individual workspaces.
Suitable for
 General office desks and reception areas
 Small to medium-sized business users needing multi-line support
 Shared workspaces where quick access to contacts and meetings is required
Key specifications
 Display: 5" LCD color touchscreen, 720 x 1280 pixels
 Lines: Up to 24 lines
 Audio codecs: G.722, OPUS (and other common codecs)
 Connectivity: Gigabit Ethernet, Power over Ethernet (PoE)
 Security: 256-bit AES, SRTP
 Handset: Wired handset; speakerphone supported
 Color: Black
 Brand/Model: HP POLY, POLY CCX 400 (MPN 849A1AA#AC3, EAN 0197497506297)
How to use
Connect the POLY CCX 400 to your network using a Gigabit Ethernet cable; if available, use a PoE-capable switch or injector to supply power and data over a single cable. Follow your SIP provider or PBX instructions to register the device using Open SIP credentials. Use the touchscreen to navigate contacts, view or join scheduled meetings, and manage multiple lines. Configure audio and security settings through the phone’s menus or centralized provisioning system.
Usage recommendations
Place the phone on a stable desk surface near a network port or PoE source. For best audio quality, ensure the handset and speakerphone settings match your environment and select high-quality codecs like G.722 or OPUS in the configuration. Use centralized provisioning for consistent settings across multiple devices.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | Yes |
| Display diagonal | 5 " |
| Aspect ratio | 16:9 |
| Display resolution | 720 x 1280 |

### Phone features

| Feature | Value |
|---|---|
| Caller ID | Yes |
| Lines quantity | 24 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.722, OPUS, G.711ulaw, iLBC, G.711alaw, G.729ab |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Security algorithms | TLS, SRTP, 256-bit AES |
| Ethernet LAN | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 1000, 100, 10 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Package weight | 1004 g |
| Package depth | 243 mm |
| Package height | 69 mm |
| Package width | 222 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Handset | Yes |
| Stand included | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Logistics data

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the IP Phone POLY CCX 400 cost, and is it available for purchase?

The price is 282.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 48 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone POLY CCX 400?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10765720/65785594_large.webp