# Roller HP Q3938-67969

**URL:** https://aio.lv/en/product--hp-q3938-67969--598381
**Data updated:** 2025-12-28 21:28 (EET)
**Category:** Printer & Copier Parts
**Manufacturer:** HP
**Manufacturer code:** Q3938-67969
**EAN:** 5704327631545
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 56.99 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 47.10 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-q3938-67969--598381

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 14.07.2026 | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The HP Q3938-67969 roller is designed for multifunctional devices, ensuring optimal performance for Color LaserJet CM6030 and CM6040 MFP printers. This black roller is essential for maintaining print quality and reliability, providing smooth paper feeding and reducing jams. Compatible with HP brand printers, it enhances the longevity of your device and ensures consistent output.

## Long description

The HP Q3938-67969 roller kit includes an ADF paper pick-up roller assembly and a separation pad assembly. It is designed for HP Color LaserJet CM6030 and CM6040 multifunction printers to ensure consistent paper feeding and reduce misfeeds that can interrupt printing tasks.
Advantages
This roller assembly restores reliable sheet handling by providing smooth and consistent pickup of paper from the ADF and feeder, helping to minimise paper jams. The included separation pad improves single-sheet separation, contributing to steady throughput and maintaining print quality over time. The spare parts are OEM-compatible with HP devices and match the form and function required for the specified Color LaserJet models.
Suitable for
 HP Color LaserJet CM6030 MFP
 HP Color LaserJet CM6040 MFP
 Office environments with frequent scanning and copying via ADF
 Maintenance and repair of printer paper feed systems
Key specifications
 Brand: HP
 Manufacturer part number (MPN): Q3938-67969
 Includes: ADF paper pick-up roller assembly and separation pad assembly
 Compatible models: Color LaserJet CM6030, CM6040
 Colour: Black (roller)
 Category: Printer & Copier parts
 EAN: 5704327631545
How to use
Turn off and unplug the printer before performing maintenance. Open the ADF or paper feed access panel according to the printer manual, remove the old roller and separation pad assemblies, and install the new parts in the same orientation. Ensure each component is seated securely and free of debris. Close access panels, reconnect power, and run a test scan or copy to confirm correct paper feeding.
Usage recommendations
Replace the roller and separation pad when repeated paper jams or multiple-feed errors occur from the ADF or feeder. Use genuine or OEM-compatible parts and follow HP service documentation for disassembly steps to avoid damaging internal mechanisms.

## Specifications

| Feature | Value |
|---|---|
| Type | Roller |
| Compatibility | Color LaserJet CM6030 MFP, Color LaserJet CM6040 MFP |
| Product colour | Black |
| Brand compatibility | HP |
| Device compatibility | Multifunctional |
| Harmonized System (HS) code | 84439990 |

## FAQ

### How much does the Roller HP Q3938-67969 cost, and is it available for purchase?

The price is 56.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 4 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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