# Notebook Hardware Support HP 5 year Pickup and Return U02C5E

**URL:** https://aio.lv/en/product--hp-u02c5e--4298825
**Data updated:** 2026-03-30 13:51 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U02C5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 220.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 182.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u02c5e--4298825

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 5 year Pickup and Return Notebook Hardware Support offers offsite warranty coverage, ensuring your device is protected. This service allows for convenient pickup and return of your notebook for repairs, minimizing downtime. Ideal for users who require reliable support and quick turnaround for hardware issues.

## Long description

Pickup and Return Service for notebooks provides offsite warranty support with remote telephone assistance and authorized repairs at an HP designated repair center. The service covers pickup, offsite diagnosis and repair, necessary materials and parts, labor and return shipment for eligible products under the specified warranty period.
Advantages
This HP 5 year Pickup and Return Notebook Hardware Support reduces onsite handling by providing centralized repairs, includes remote telephone support for initial troubleshooting, and covers parts, labor and shipping costs for eligible repairs. The service is designed to minimize downtime through managed logistics and repair at an authorized HP facility.
Suitable for
Business and professional notebook users who need extended warranty coverage
IT departments that prefer centralized repair logistics
Users seeking coverage for hardware failures without onsite service
Key specifications
Product: Notebook Hardware Support
Duration: 5 years
Service type: Pickup and Return (offsite repair)
Support: Remote telephone troubleshooting included
Coverage: Materials, parts, labor, pickup and return shipping for eligible products
Manufacturer brand: HP
MPN: U02C5E
How to use
Contact HP support by phone to initiate service and perform initial remote troubleshooting. If the issue qualifies, arrange pickup of the notebook; HP will transport the device to an authorized repair center for diagnosis and repair. After parts replacement or repair, the notebook is returned to the customer. Keep the service documentation and product details available when contacting support.
Usage recommendations
Retain proof of purchase and service agreement details; back up personal data before handing the device to the carrier, as repairs may require device reimaging or component replacement.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
| Logistics options | Courier pick up and return |

## FAQ

### How much does the Notebook Hardware Support HP 5 year Pickup and Return cost, and is it available for purchase?

The price is 220.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Notebook Hardware Support HP 5 year Pickup and Return be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Notebook Hardware Support HP 5 year Pickup and Return?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4298825/15955687_large.webp