# On-site Support HP 3 year Active Care Next Business Day Response U09XDE

**URL:** https://aio.lv/en/product--hp-u09xde--4980016
**Data updated:** 2026-02-16 14:19 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U09XDE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 186.99 €
**Prices and availability valid until:** 2026-07-07 23:59
**Price without VAT (21%):** 154.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u09xde--4980016

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 15.06.2026 | 1.99 EUR |
| Courier delivery to door | 15.06.2026 | 4.99 EUR |

## Summary description

HP 3 year Active Care Next Business Day Response provides on-site hardware support for notebooks. This service ensures quick response times and professional assistance, minimizing downtime and keeping your device operational. Ideal for businesses that rely on their laptops for daily operations.

## Long description

HP Active Care provides on-site hardware support for notebooks with a three-year Next Business Day response. The service combines remote technical assistance, predictive device health analytics, remediation services, and on-site response to help maintain device availability and reduce downtime for business users who rely on laptops for daily operations.
Advantages
The service offers a predictable next-business-day on-site response, access to remote technical support and diagnostics, and proactive health analytics to identify potential issues before they impact productivity. Combining remote remediation with on-site hardware support helps restore device functionality faster and reduces time spent managing incidents.
Suitable for
Businesses that require reliable notebook availability for daily work
IT teams that need predictable on-site support response times
Companies seeking a combination of remote diagnostics and on-site repair
Key specifications
Support type: On-site/Carry-in hardware support
Service duration: 3 years
Response time: Next Business Day on-site response
Included services: Remote technical support, device health analytics, remediation services, and on-site hardware repair
How to use
Contact HP support via the provided support channels when an issue occurs. HP will triage the problem remotely, perform diagnostics and remediation where possible, and dispatch a technician for on-site repair if required. Ensure the notebook is accessible to the technician and provide any relevant purchase or service information when requested.
Usage recommendations
Keep device firmware and operating system updates applied and maintain a clear description of the issue when contacting support to speed up remote diagnostics and reduce on-site visit duration.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site/Carry-in |
| Service type | Next Business Day |
| Number of years | 3 year(s) |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 3 year Active Care Next Business Day Response cost, and is it available for purchase?

The price is 186.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 3 year Active Care Next Business Day Response be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4980016/59228478_large.webp