# On-site Support HP 5y Next Business Day Response U0A97E

**URL:** https://aio.lv/en/product--hp-u0a97e--851606
**Data updated:** 2026-04-15 17:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U0A97E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 72.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 60.32 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u0a97e--851606

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

The HP 5y Next Business Day Response Onsite Small Display Hardware Support provides reliable on-site assistance for your HP devices. With a 5-year coverage, this service ensures that any hardware issues are addressed promptly, minimizing downtime. The Next Business Day (NBD) response guarantees that a technician will be on-site the next business day to resolve any problems, ensuring your operations continue smoothly.

## Long description

The HP 5y Next Business Day Response Onsite Small Display Hardware Support (U0A97E) delivers on-site technical assistance for covered HP devices over a five-year term. The service provides a next-business-day response so hardware faults are addressed quickly by a qualified technician, helping to reduce downtime and maintain business continuity.
Advantages
This on-site support option includes a guaranteed next business day response and five years of coverage, giving predictable service timelines and access to qualified technicians who perform repairs at your location. The service is suitable for small displays and similar hardware, and it helps to simplify incident handling by providing a single point of service for hardware failures.
Suitable for
 Businesses that require predictable on-site hardware support for small displays
 Environments where minimizing downtime is important
 Locations without local repair facilities or where on-site fixes are preferred
Key specifications
 Product name: On-site Support HP 5y Next Business Day Response U0A97E
 Brand: HP
 Service type: On-site hardware support
 Coverage period: 5 year(s)
 Response time: Next Business Day
How to use
When a hardware issue occurs, contact the HP service number or portal referenced in your service agreement to log a case. Provide the product and service details (including MPN U0A97E) and a description of the issue. A technician will be scheduled to arrive on the next business day to diagnose and repair the covered small display hardware at your site in accordance with the agreement terms.
Usage recommendations
Keep your service agreement documentation and product serial numbers accessible, and report faults as soon as they are detected to ensure the next business day response is activated. Review the service terms for exclusions and any required pre-authorization steps.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 5y Next Business Day Response U0A97E cost, and is it available for purchase?

The price is 72.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 5y Next Business Day Response U0A97E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 5y Next Business Day Response U0A97E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/851606/24711252_large.webp