# HP 5y Next Business Day Response Advanced Exchange Large Display Hardware Support

**URL:** https://aio.lv/en/product--hp-u0j13e--4989452
**Data updated:** 2026-03-24 23:58 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U0J13E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 31.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 26.44 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u0j13e--4989452

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 5y Next Business Day Response Advanced Exchange provides comprehensive hardware support for large displays. With a 5-year duration and next business day response, it ensures minimal downtime and quick resolution of issues. Ideal for businesses that rely on large display technology.

## Long description

HP 5y Next Business Day Response Advanced Exchange Large Display Hardware Support delivers hardware support for large displays with a five-year coverage period and next-business-day replacement service. The plan includes remote technical assistance to troubleshoot and resolve issues quickly, and when required, HP ships a replacement display the next business day along with a prepaid return waybill for the defective unit.
Advantages
This five-year advanced exchange support minimizes downtime for businesses that depend on large display technology by combining remote technical assistance with a guaranteed next-business-day replacement shipment when a hardware fault cannot be resolved remotely. The service includes a prepaid waybill for returning the defective unit, simplifying logistics and reducing administrative effort.
Suitable for
Corporate meeting rooms and conference centers using large displays
Retail or digital signage installations requiring continuous operation
Educational institutions with lecture hall displays
IT departments needing predictable support and rapid hardware replacement
Key specifications
Product name: HP 5y Next Business Day Response Advanced Exchange Large Display Hardware Support
Duration: 5 year(s)
Service type: Next business day advanced exchange for large displays
Includes: Remote technical assistance and prepaid return waybill
Manufacturer: HP
MPN: U0J13E
How to use
Contact HP support via the provided support channels when a display shows a hardware fault. A technician will provide remote troubleshooting; if the issue cannot be resolved remotely, HP will dispatch a replacement display to arrive the next business day. Use the included prepaid waybill to return the defective unit according to the instructions supplied with the replacement.
Usage recommendations
Keep documentation and the original packaging available to facilitate returns, register the device with HP support to speed verification, and ensure an accessible delivery location for next-business-day shipments.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DreamColor LP2480zx, DreamColor Z24x, DreamColor Z27x, EliteDisplay E230t, EliteDisplay E231, EliteDisplay E231i, liteDisplay E232, EliteDisplay E240, EliteDisplay E241i, EliteDisplay E271i |
| Next Business Day (NBD) | Yes |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the HP 5y Next Business Day Response Advanced Exchange cost, and is it available for purchase?

The price is 31.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP 5y Next Business Day Response Advanced Exchange?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4989452/64327807_large.webp