# Support service HP 4y Next Business Day Response Advanced Exchange for Extra Large Display — 4 years (U0J14E)

**URL:** https://aio.lv/en/product--hp-u0j14e--4989480
**Data updated:** 2026-03-17 20:26 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U0J14E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 71.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 59.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u0j14e--4989480

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP 4y Next Business Day Response Advanced Exchange for Extra Large Display is a hardware support service providing advanced exchange parts and next-business-day onsite response for display hardware. The contract term is 4 years and covers rapid replacement workflow for large-format or extra-large displays to minimize downtime in corporate, education, or public signage deployments.

## Long description

HP 4y Next Business Day Response Advanced Exchange for Extra Large Display provides a four-year hardware support contract designed to reduce downtime for large-format and extra-large displays. The service combines remote technical assistance with an advanced-exchange workflow: HP troubleshoots issues remotely and, when replacement is required, ships a replacement unit with next-business-day delivery and a prepaid return waybill to return the defective display. The offering is aimed at environments where display availability is critical, such as corporate meeting rooms, education facilities, retail signage, and public information displays.
Advantages
This service ensures rapid parts replacement and onsite response coordination to minimize operational interruptions. Customers receive remote troubleshooting from HP support specialists to diagnose issues quickly; when remote resolution is not possible, a replacement unit is dispatched for next-business-day delivery to maintain continuity. The four-year term provides extended coverage and predictable support processes for long-term deployments of extra-large displays.
Suitable for
Corporate meeting rooms and digital collaboration spaces
Educational facilities with large-format instructional displays
Retail and hospitality digital signage networks
Public information displays in transport hubs and municipal spaces
Key specifications
Service type: Hardware support with advanced exchange
Coverage duration: 4 years
Response commitment: Next business day shipment of replacement unit when exchange is required
Support components: Remote technical assistance and replacement unit delivery
Return process: Prepaid waybill included for returning defective unit
How to use
Contact HP support via the designated support channels when a display fault is detected. HP remote technicians will provide troubleshooting steps to attempt resolution. If the issue cannot be resolved remotely and qualifies for advanced exchange, HP will arrange shipment of a replacement unit for next-business-day delivery and provide a prepaid return waybill for the faulty unit. Follow HP’s instructions for packaging and returning the defective display to complete the exchange process.
Usage recommendations
Register the display and service contract details with HP after purchase and keep service contact information readily available. Document display serial numbers and installation locations to speed support interactions. Use the remote diagnostic assistance before requesting exchange to ensure eligibility and to reduce overall downtime.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the HP 4y Next Business Day Response Advanced Exchange cost, and is it available for purchase?

The price is 71.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 4y Next Business Day Response Advanced Exchange be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4989480/59243451_large.webp