# HP 5y Next Business Day Response Advanced Exchange Extra Large Display Hardware Support

**URL:** https://aio.lv/en/product--hp-u0j15e--4989450
**Data updated:** 2026-03-24 23:58 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U0J15E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 101.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 84.29 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u0j15e--4989450

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 5y Next Business Day Response Advanced Exchange provides comprehensive support for large displays, ensuring minimal downtime with next business day replacements. Ideal for businesses that rely on large display technology, this service guarantees prompt assistance and efficient resolution of hardware issues.

## Long description

HP 5y Next Business Day Response Advanced Exchange Extra Large Display Hardware Support offers businesses dedicated hardware support for large displays with next-business-day replacement and remote technical assistance. Designed for environments where display uptime is critical, this five-year service provides prompt troubleshooting and, if a hardware fault cannot be resolved remotely, shipment of a replacement unit the next business day along with a prepaid waybill for return of the defective unit.
Advantages
This HP advanced exchange service reduces downtime by combining remote technical assistance with guaranteed next-business-day dispatch of a replacement unit when required. The five-year coverage ensures long-term protection for large displays and simplifies logistics with a prepaid return waybill included.
Suitable for
Corporate meeting rooms and digital signage installations
Control rooms and command centres using extra large displays
Retail and hospitality displays requiring continuous operation
Education and training facilities with mounted large-format screens
Key specifications
Service name: HP 5y Next Business Day Response Advanced Exchange Extra Large Display Hardware Support
Brand: HP
Manufacturer part number (MPN): U0J15E
Coverage length: 5 year(s)
Support type: Remote technical assistance with next-business-day advanced exchange
How to use
Contact HP support through the channels specified in your service documentation to initiate technical assistance. A technician will attempt to diagnose and resolve the issue remotely. If remote resolution is not possible and the hardware is eligible, HP will ship a replacement unit the next business day and provide a prepaid waybill for returning the defective unit. Follow the packing and return instructions supplied with the waybill to complete the exchange.
Usage recommendations
Keep service documentation and the MPN (U0J15E) accessible, register your display with HP where applicable, and ensure onsite staff can power down and prepare the faulty unit for pickup to facilitate a fast advanced exchange process.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the HP 5y Next Business Day Response Advanced Exchange cost, and is it available for purchase?

The price is 101.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Next Business Day Response Advanced Exchange be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP 5y Next Business Day Response Advanced Exchange?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4989450/64327806_large.webp