# On-site Desktop Hardware Support HP 1 year Post Warranty Next Business Day, 9 h response

**URL:** https://aio.lv/en/product--hp-u10n2pe--10679794
**Data updated:** 2026-03-27 13:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U10N2PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 29.49 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 24.37 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u10n2pe--10679794

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

On-site desktop hardware support from HP for one year after warranty expiry. Provides next-business-day on-site service with a 9-hour response time for desktop hardware faults, diagnostics and repairs. Intended to minimize downtime for offices and home workstations by delivering certified technician visits and hardware replacement or repair services.

## Long description

On-site desktop hardware support from HP provides one year of post-warranty coverage for desktop systems. This service supplies certified technician visits and hardware diagnostics, repair or replacement with next-business-day on-site delivery and a 9-hour response time objective. It is designed to reduce downtime by ensuring timely access to trained personnel and approved replacement parts for eligible desktop computers after the standard warranty period ends.
Advantages
This HP on-site support offers predictable, business-class response times and access to manufacturer-trained technicians who perform on-site diagnostics, hardware repair and part replacement. The service reduces the need for internal troubleshooting resources and can shorten repair cycles by providing direct, coordinated support through HP. Coverage for one year after warranty expiry helps maintain continuity of service for desktop equipment in offices and remote work environments.
Suitable for
 Small and medium office desktops requiring reliable post-warranty hardware support
 Home office workstations where prompt on-site repair minimizes productivity loss
 IT teams that need predictable, next-business-day hardware service without maintaining spare technicians
 Environments with single-site desktop deployments where onsite visits are preferable to depot repair
Key specifications
 Service type: on-site hardware support for desktop systems
 Coverage period: 1 year after original warranty expiration
 Response objective: next business day on-site visit with a 9-hour response commitment
 Scope: hardware diagnostics, repair and replacement of faulty components
 Technician: HP-certified technician provided for on-site service
How to use
When a hardware fault occurs, contact HP support using the designated service channel and provide the desktop model and fault details. HP will triage the request, perform remote diagnostics if applicable, and schedule an on-site technician visit for the next business day within the stated response objective. The technician will diagnose the issue on-site, perform necessary repairs or replace defective components using approved parts, and verify system operation before completing the service call.
Usage recommendations
Keep product serial numbers, service agreement information and a brief description of the observed fault available when requesting service. Ensure the workspace is accessible for the technician and that important data is backed up before repair actions that might involve component replacement. Use this service for post-warranty desktops where on-site response and certified repairs are preferred over depot service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Response time | 9 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
| Warranty type | P |

## FAQ

### How much does the HP On-site Desktop Support — 1 year Post Warranty cost, and is it available for purchase?

The price is 29.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/10679794/59740826_large.webp