# HP 4 year Next Business Day Onsite Desktop Hardware Support with Defective Media Retention

**URL:** https://aio.lv/en/product--hp-u11bve--4980456
**Data updated:** 2026-03-30 13:49 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U11BVE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 70.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 58.67 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u11bve--4980456

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 4 year Next Business Day Onsite Hardware Support provides reliable service for your desktop. It includes onsite repair and defective media retention, ensuring your data is safe. This warranty coverage is ideal for businesses that require minimal downtime and quick support.

## Long description

HP 4 year Next Business Day Onsite Desktop Hardware Support with Defective Media Retention delivers professional support to minimize downtime for desktop systems. The service combines next-business-day onsite repairs with defective media retention, allowing organizations to keep control of failed drives and other media while HP handles hardware servicing.
Advantages
This service offers rapid response through next-business-day onsite technician visits, coverage for hardware faults over four years, and defective media retention so your organization retains custody of failed storage media. It also provides access to HP support expertise for diagnosis and repair, helping maintain productivity and simplify service management.
Suitable for
Small and medium businesses that require fast hardware repair for desktops
Organizations with data-security policies needing retention of defective drives
IT departments that prefer onsite support over courier repair
Key specifications
Service duration: 4 years
Response time: Next business day onsite
Coverage type: Desktop hardware support with defective media retention
Manufacturer: HP
MPN: U11BVE
How to use
Register the service according to HP instructions and keep proof of purchase and service contract details. If a hardware fault occurs, contact HP Support to open a case; an authorized technician will be dispatched for onsite diagnosis and repair on the next business day. If media are identified as defective during service, HP will remove the failed media and allow you to retain it per the defective media retention policy.
Usage recommendations
Maintain current backups and document hardware configurations before service is required. Ensure an authorized contact and access to the device are available for the scheduled onsite visit to avoid delays.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |

## FAQ

### How much does the HP 4 year Next Business Day Onsite Desktop Hardware Support cost, and is it available for purchase?

The price is 70.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 4 year Next Business Day Onsite Desktop Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 4 year Next Business Day Onsite Desktop Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4980456/64327612_large.webp