# HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support

**URL:** https://aio.lv/en/product--hp-u17xte--4979132
**Data updated:** 2026-03-24 23:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U17XTE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 335.49 €
**Prices and availability valid until:** 2026-07-09 23:59
**Price without VAT (21%):** 277.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u17xte--4979132

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 18.06.2026 | 1.99 EUR |
| Courier delivery to door | 18.06.2026 | 4.99 EUR |

## Summary description

HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support provides comprehensive hardware support for your notebook. This service ensures that any hardware issues are addressed promptly with next business day response. Ideal for businesses that rely on their notebooks for daily operations, this support plan minimizes downtime and enhances productivity.

## Long description

HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support delivers hardware support for notebooks with a commitment to next business day onsite response. The service covers diagnosis and onsite repairs for qualifying hardware issues, aiming to reduce downtime for businesses that depend on their notebooks for daily operations.
Advantages
This five‑year Active Care plan ensures faster onsite response after a qualifying remote support attempt, combining remote diagnostics and automated alerts to help identify potential issues early. The service is designed to simplify incident handling and provide consistent hardware support coverage over the contract term.
Suitable for
Small and medium businesses that require predictable hardware support
Enterprises with distributed notebook fleets needing onsite repairs
Users who prefer next business day onsite response to minimize downtime
Key specifications
Brand: HP
Service: Active Care Next Business Day Response Onsite
Duration: 5 year(s)
Product type: Notebook hardware support / onsite repair
Manufacturer part number (MPN): U17XTE
How to use
When a hardware issue occurs, contact HP support as specified in your service terms. HP will perform remote diagnostics and, if required, dispatch a technician for onsite repair with next business day response. Provide the notebook serial number and any incident details to facilitate faster service.
Usage recommendations
Maintain up-to-date system information and ensure accessibility for the technician. Keep backups of important data before service visits, and review the full service terms for coverage details and any exclusions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| License quantity | 1 |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the HP 5 year Active Care Next Business Day Response Onsite Support cost, and is it available for purchase?

The price is 335.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 year Active Care Next Business Day Response Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP 5 year Active Care Next Business Day Response Onsite Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4979132/64327594_large.webp