# HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support

**URL:** https://aio.lv/en/product--hp-u18hbe--4978903
**Data updated:** 2026-03-24 23:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U18HBE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 111.49 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 92.14 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u18hbe--4978903

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 22.06.2026 | 1.99 EUR |
| Courier delivery to door | 22.06.2026 | 4.99 EUR |

## Summary description

HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support provides comprehensive hardware assistance for desktops. This service ensures next business day response for hardware issues, minimizing downtime and enhancing productivity. Ideal for businesses that rely on their desktop systems for daily operations.

## Long description

HP Active Care provides IT teams with remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response to maintain device uptime and speed up issue resolution on HP devices.
Advantages
HP Active Care combines proactive monitoring and remote support to reduce downtime and simplify device maintenance. The service offers predictive analytics to identify potential issues early, remediation services to resolve problems, and onsite response the next business day when needed.
Key specifications
Support type: Remote technical support and onsite response
Analytics: Predictive device health analytics
Remediation: Remote remediation services
Onsite response: Next Business Day Onsite Response
How to use
Enroll eligible HP devices in the HP Active Care service through your HP account or authorized reseller. When support is required, contact HP Active Care via the provided support channels to initiate remote diagnostics and remediation; if an issue cannot be resolved remotely, schedule Next Business Day Onsite Response through HP.
Recommendations
Use HP Active Care for business-critical HP devices where maintaining uptime and rapid issue resolution are priorities. Verify device eligibility and service terms before enrollment to ensure coverage meets your operational needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| License quantity | 1 |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the HP 5 year Active Care Next Business Day Onsite Support cost, and is it available for purchase?

The price is 111.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 year Active Care Next Business Day Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4978903/59227568_large.webp