# HP 3 years Next Business Day Onsite Hardware Support with Defective Media Retention

**URL:** https://aio.lv/en/product--hp-u1g55e--3276708
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U1G55E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 60.99 €
**Prices and availability valid until:** 2026-07-08 23:59
**Price without VAT (21%):** 50.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u1g55e--3276708

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 17.06.2026 | 1.99 EUR |
| Courier delivery to door | 17.06.2026 | 4.99 EUR |

## Summary description

HP 3 years Next Business Day Onsite Hardware Support with Defective Media Retention provides reliable hardware support for your workstation. Enjoy peace of mind with next business day service, ensuring minimal downtime. The defective media retention feature allows you to keep your original drives, enhancing data security and compliance. This service is ideal for businesses that require quick response times and effective hardware management.

## Long description

HP 3 years Next Business Day Onsite Hardware Support with Defective Media Retention delivers technician-led hardware support for your workstation, with next business day onsite response and the option to retain failed storage media to protect data and meet compliance requirements.
Advantages
This HP onsite service reduces downtime by providing next business day arrival of a qualified technician and includes Defective Media Retention so you keep failed drives. Remote diagnostics and coordinated onsite repair pathways simplify incident resolution while maintaining data control and improving hardware lifecycle management.
Suitable for
Workstations used in small and medium businesses
Environments requiring fast hardware replacement
Organizations with data retention or compliance requirements
Key specifications
Service duration: 3 years
Response time: Next business day onsite
Feature: Defective Media Retention (retain original failed drives)
Manufacturer: HP
MPN: U1G55E
How to use
Contact HP support through the provided service channels when a hardware issue occurs. HP will perform remote diagnostics and, if required, dispatch a technician to your site on the next business day. If a storage device fails, the technician will replace it and allow you to retain the defective media under the Defective Media Retention policy.
Usage recommendations
Keep product and service entitlement information (serial number and service contract details) handy to speed up call handling, and back up critical data regularly even when Defective Media Retention is in place.

## Specifications

| Feature | Value |
|---|---|
| License term in years | 3 year(s) |

### Features

| Feature | Value |
|---|---|
| Next Business Day (NBD) | Yes |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the HP 3 years Next Business Day Onsite Hardware Support cost, and is it available for purchase?

The price is 60.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 3 years Next Business Day Onsite Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/3276708/26628310_large.webp