# HP Foundation Care Call-To-Repair 6-Hour Service with CDMR for 12900 Switch - 3 Year

**URL:** https://aio.lv/en/product--hp-u3kq4e--12700344
**Data updated:** 2026-10-05 04:14 (EEST)
**Category:** Network Equipment Accessories
**Manufacturer:** HP
**Manufacturer code:** U3KQ4E
**EAN:** 4058154401873
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 212 059.49 €
**Prices and availability valid until:** 2026-11-27 23:59
**Price without VAT (21%):** 175 255.78 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u3kq4e--12700344

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 26.11.2026 | free |
| Pickup points | 01.12.2026 | 1.99 EUR |
| Courier delivery to door | 01.12.2026 | 4.99 EUR |

## Summary description

Ensure maximum uptime for your network infrastructure with the 3-year HP Foundation Care service. This comprehensive support plan features a 6-hour call-to-repair commitment and Call Defective Media Retention (CDMR) specifically designed for the 12900 switch series. Ideal for enterprise environments requiring rapid hardware resolution and strict data security compliance during maintenance.

## Long description

Ensure maximum uptime for your network infrastructure with the 3-year HP Foundation Care service. This comprehensive support plan features a 6-hour call-to-repair commitment and Call Defective Media Retention specifically designed for the 12900 switch series, making it ideal for enterprise environments requiring rapid hardware resolution and strict data security compliance during maintenance.
Advantages
This service provides dependable support to help increase the availability of your IT infrastructure by combining remote diagnosis with expert on-site hardware repair when needed. Hewlett Packard Enterprise technical resources work directly with your internal IT team to help you resolve hardware and software problems efficiently, minimizing potential operational downtime.
Suitable for
Enterprise network infrastructures utilizing the 12900 switch series
Organizations requiring rapid 6-hour hardware call-to-repair commitments
Environments with strict data security and compliance requirements needing defective media retention
When it may not be suitable
This service is not suitable for network infrastructures that do not include the specific 12900 switch series. It is also unnecessary for organizations that operate in non-critical environments where standard support response times or next-business-day repairs are sufficient.
Key specifications
Service duration: 3 years
Response and repair commitment: 6-hour call-to-repair
Hardware coverage: On-site repair and remote diagnosis
Data security feature: Call Defective Media Retention
Compatible hardware: 12900 switch series
How to use
To utilize the service, register your supported hardware and contact Hewlett Packard Enterprise technical support when an issue arises with your covered device. HPE technical resources will initiate remote diagnosis and support to identify the problem, and if required, dispatch a technician for on-site hardware repair within the agreed timeframe while allowing you to retain defective media.
What to consider before purchase
Verify that your existing hardware infrastructure includes the compatible 12900 switch series
Confirm that a 3-year service duration aligns with your IT maintenance lifecycle planning
Assess whether your organization requires the strict security compliance provided by defective media retention
Usage recommendations: Maintain up-to-date asset inventory records and ensure all covered network devices are properly registered to facilitate rapid response times when contacting technical support for hardware or software issues.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | 12900 |
| Number of years | 3 year(s) |

## FAQ

### How much does the HP 12900 Switch 3-Year Foundation Care Service U3KQ4E cost, and is it available for purchase?

The price is 212,059.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 10000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12700344/70358324_large.webp