# On-site Support HP 3 year Next Business Day Response Notebook Hardware Support

**URL:** https://aio.lv/en/product--hp-u4391e--2074
**Data updated:** 2026-03-30 13:49 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U4391E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 167.99 €
**Prices and availability valid until:** 2026-07-05 23:59
**Price without VAT (21%):** 138.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u4391e--2074

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 12.06.2026 | 1.99 EUR |
| Courier delivery to door | 12.06.2026 | 4.99 EUR |

## Summary description

HP 3 year Next Business Day Response Onsite Notebook Hardware Support provides reliable on-site service for your notebook. With a service time of 9 hours a day, 5 days a week, you can expect prompt assistance for hardware issues. This support ensures minimal downtime, allowing your business to operate smoothly without interruptions. The service is designed for quick response and efficient resolution of problems, making it an essential investment for any business relying on HP notebooks.

## Long description

HP 3 year Next Business Day Response Onsite Notebook Hardware Support delivers on-site assistance to reduce downtime for your HP notebook. The service provides technical expertise either remotely or with a qualified technician dispatched to your location, and is available during standard business hours to help resolve hardware issues efficiently.
Advantages
This on-site support plan offers a next business day response, three years of coverage, and access to HP-trained technicians. It helps maintain product uptime by providing timely hardware repair or replacement, and includes both remote troubleshooting and on-site service when needed.
Suitable for
 Businesses that require fast restoration of notebook functionality
 IT departments managing fleets of HP notebooks
 Environments where minimizing downtime is critical
Key specifications
 Type: On-site
 Coverage duration: 3 year(s)
 Response: Next business day
 On-site support: Yes
 Service availability: 9 hours/day, 5 days/week
 Brand: HP
 MPN: U4391E
How to use
Contact HP support through the provided service channel when a hardware issue occurs. An initial remote diagnosis may be performed to attempt resolution; if the issue cannot be resolved remotely, HP will dispatch a technician to your location for on-site repair during the next business day within service hours. Have your device details and MPN (U4391E) available to expedite service.
Usage recommendations
Keep system backups and documentation of device configuration before a service visit. Use the support coverage for hardware faults only and follow HP’s guidance during remote troubleshooting to streamline on-site intervention if required.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service time (hours x days) | 9x5 |
| Next Business Day (NBD) | Yes |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 3 year Next Business Day Response Notebook Hardware Support cost, and is it available for purchase?

The price is 167.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 3 year Next Business Day Response Notebook Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 3 year Next Business Day Response Notebook Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2074/52387377_large.webp