# Thin Client Hardware Support HP U4847E 3 Year Next Business Day Response

**URL:** https://aio.lv/en/product--hp-u4847e--76690
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U4847E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 34.49 €
**Prices and availability valid until:** 2026-07-05 23:59
**Price without VAT (21%):** 28.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u4847e--76690

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 16.06.2026 | 1.99 EUR |
| Courier delivery to door | 16.06.2026 | 4.99 EUR |

## Summary description

The HP 3 Year Next Business Day Response Advanced Exchange Thin Client Hardware Support (U4847E) provides reliable service with next business day replacement for your thin client hardware. This support ensures minimal downtime and quick recovery in case of hardware failure, allowing your business to maintain productivity. With a duration of 3 years, it offers peace of mind and efficient support for your HP thin client devices.

## Long description

The HP Thin Client Hardware Support U4847E (3 Year Next Business Day Response) provides remote technical assistance and a next-business-day advanced exchange for qualifying thin client hardware. The service includes troubleshooting support to attempt resolution remotely and, if required, shipment of a replacement unit with a prepaid waybill for return of the defective device to minimise downtime and speed device recovery.
Advantages
This 3-year support plan offers structured remote troubleshooting and, when onsite replacement is necessary, delivery of a replacement thin client the next business day. The included prepaid return waybill simplifies returns of defective units. The service is designed to reduce downtime for HP thin clients and to streamline hardware replacement logistics.
Suitable for
 Businesses using HP thin clients in office or remote workstation environments
 IT departments aiming to minimise downtime and simplify hardware replacement
 Environments where rapid replacement of failed thin client devices is important
Key specifications
 Manufacturer: HP
 Model / MPN: U4847E
 Service type: 3 Year Next Business Day Response / Advanced Exchange
 Coverage duration: 3 year(s)
How to use
Contact HP support through the provided service channels when a covered device experiences issues. HP will offer remote technical assistance to attempt to resolve the problem. If remote resolution is not possible, HP will arrange shipment of a replacement unit to arrive the next business day and provide a prepaid waybill for returning the defective unit.
Usage recommendations
Register the supported devices and keep service contract details readily available for faster verification. Back up critical data before sending devices for replacement and follow HP’s packaging and return instructions to ensure efficient processing.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | HP gt7720 
HP gt7725 
HP t5135 
HP t5145 
HP t5300 
HP t5325 
HP t5335z
HP t5510 
HP t5515 
HP t5520 
HP t5530 
HP t5540 
HP t5545 
HP t5550 
HP t5565 
HP t5565z
HP t5570e 
HP t5630 
HP t5630w 
HP t5700 
HP t5710 
HP t5725 
HP t5730 
HP t5730w 
HP t5735 
HP t5740 
HP t5740e 
HP t5745 
HP t610 |
| Next Business Day (NBD) | Yes |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic - For 3 year base warranty hardware |
| Coverage period (months) | 36 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the Thin Client Hardware Support HP U4847E cost, and is it available for purchase?

The price is 34.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Thin Client Hardware Support HP U4847E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/76690/52387809_large.webp