# HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support

**URL:** https://aio.lv/en/product--hp-u48tre--10464037
**Data updated:** 2026-03-25 00:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U48TRE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 593.99 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 490.90 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u48tre--10464037

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

HP 5 year Active Care offers Next Business Day Response Onsite support for notebooks. This service includes both remote and onsite assistance, ensuring your device is covered while in warranty. Ideal for businesses needing reliable support to minimize downtime.

## Long description

HP Active Care delivers remote and onsite technical support for notebooks with Next Business Day Onsite Response, combining predictive device health analytics and remediation services to help maintain uptime. The solution covers the base notebook hardware and up to six additional peripherals sold together, such as up to two monitors, docking stations, wireless keyboards, wireless mice, and headsets.
Advantages
HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support provides a single support option that pairs remote troubleshooting with onsite response to reduce downtime. Predictive health analytics help identify potential issues earlier, while remediation services and Next Business Day onsite response offer timely assistance for covered hardware within the service term.
Suitable for
Small and medium businesses requiring rapid onsite notebook support
IT teams that need combined remote diagnostics and local repair options
Workforces using notebooks with up to six bundled peripherals (monitors, docks, input devices, headsets)
Key specifications
Service duration: 5 years
Response type: Next Business Day Onsite Response
Coverage: Base notebook hardware plus up to 6 additional peripherals sold together (includes up to 2 monitors)
Support includes remote technical support, predictive device health analytics, and remediation services
Manufacturer: HP
MPN: U48TRE
How to use
Register the HP Active Care service as instructed at purchase and associate it with the notebook serial number to activate coverage. When an issue occurs, contact HP support via the provided channels for remote diagnostics; if the issue requires onsite attention, HP will schedule a Next Business Day onsite response according to the service terms. Ensure peripherals covered by the solution are sold together with the notebook and listed when registering the service.
Usage recommendations
Keep device firmware and operating system updates current and document serial numbers of the notebook and bundled peripherals to ensure smooth service activation and efficient support handling.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution; Active Care |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the HP 5 year Active Care Next Business Day Response Onsite Notebook Support cost, and is it available for purchase?

The price is 593.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 year Active Care Next Business Day Response Onsite Notebook Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5 year Active Care Next Business Day Response Onsite Notebook Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10464037/52870753_large.webp