# HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support U52W9E

**URL:** https://aio.lv/en/product--hp-u52w9e--5092353
**Data updated:** 2026-03-24 23:59 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U52W9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 269.99 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 223.13 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u52w9e--5092353

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support provides comprehensive support for your notebook. With a service time of 9 hours a day, 5 days a week, it ensures quick response and resolution of issues. This service is designed for businesses that require minimal downtime and reliable on-site assistance.

## Long description

HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support (U52W9E) delivers on-site technical assistance for a notebook and up to six additional peripherals sold together. The service uses AI-driven predictive issue detection, alerts and automation to limit interruptions and speed repairs. Coverage applies to base hardware and compatible accessories such as monitors (up to two), docking stations, wireless keyboards, wireless mice and headsets. Service hours are 9 hours per day, 5 days per week, with next business day on-site response for eligible incidents.
Advantages
The solution reduces downtime by combining predictive AI monitoring with automated alerts and a committed next business day on-site response. It covers the notebook plus up to six additional peripherals, simplifying management of bundled hardware. On-site technicians perform repairs at the customer location, which can shorten resolution times compared with depot repair.
Suitable for
 Businesses that require minimized notebook downtime
 Organizations deploying notebooks with up to two external monitors and multiple peripherals
 IT teams seeking on-site repair and hardware coverage for bundled systems
Key specifications
 Service name: HP Active Care Next Business Day Response Onsite Notebook Solution Support
 Manufacturer part number (MPN): U52W9E
 Duration: 3 year(s)
 On-site support: Yes
 Service hours: 9 hours/day, 5 days/week
 Peripheral coverage: Base hardware plus up to 6 additional peripherals (monitors — maximum 2, docking stations, wireless keyboards, wireless mice, headsets)
How to use
Register the service with HP using the product MPN and the notebook serial number. Ensure the covered notebook and any bundled peripherals are documented in the service agreement. When an issue occurs, contact HP support and provide the case details; eligible incidents will be scheduled for next business day on-site response within the service hours. On-site technicians will diagnose and, where possible, repair hardware at the customer location.
Usage recommendations
Keep firmware and drivers up to date and enroll the device in HP management tools where available to enable AI-powered predictive detection and to maximize the effectiveness of the support service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service time (hours x days) | 9x5 |
| Parts replacement | Yes |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the HP 3 year Active Care Next Business Day Response Onsite Support cost, and is it available for purchase?

The price is 269.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 3 year Active Care Next Business Day Response Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP 3 year Active Care Next Business Day Response Onsite Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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