# On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution U52WCE

**URL:** https://aio.lv/en/product--hp-u52wce--5647582
**Data updated:** 2026-03-24 23:59 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U52WCE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 447.99 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 370.24 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u52wce--5647582

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support provides comprehensive on-site assistance for your notebook. With a service time of 9 hours a day, 5 days a week, this support ensures quick response and resolution of issues, minimizing downtime and enhancing productivity for business users.

## Long description

HP 5 year Active Care Next Business Day Response Onsite Notebook Solution (U52WCE) provides on-site support for a notebook, combining AI-driven predictive detection, alerts and automation to reduce interruptions. The solution covers the base notebook hardware plus up to six additional peripherals sold together, such as monitors (maximum two), docking stations, wireless keyboards, wireless mice and headsets. Service is provided during business hours — 9 hours a day, 5 days a week — with next business day response to service requests.
Advantages
This on-site support plan delivers next business day response from trained technicians, covers the primary notebook and up to six bundled peripherals, and leverages AI-enabled predictive issue detection and alerts to identify potential problems earlier. The offering helps minimize downtime through a combination of remote support and convenient on-site repairs agreed within the service terms. The service duration is five years and it is intended for business use.
Suitable for
Businesses that require guaranteed on-site repair response for notebooks
IT departments managing employee notebooks and bundled peripherals
Workplaces where minimizing downtime for critical notebook users is important
Key specifications
Product name: On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution
Manufacturer part number (MPN): U52WCE
Service length: 5 year(s)
Support type: On-site
Coverage: Base notebook hardware plus up to 6 additional peripherals (monitors up to 2, docking stations, wireless keyboards, wireless mice, headsets)
Service hours: 9 hours/day, 5 days/week
Response time: Next business day
How to use
Purchase and register the support solution with HP according to the provided ordering and registration instructions. When an issue arises, contact HP support via the documented channels to open a service request. HP will perform remote diagnostics, apply AI-driven detection where available, and if required schedule an on-site visit with next business day response within the defined service hours. Provide access to the notebook and any covered peripherals at the service location to allow the technician to perform repairs or replacements per the service terms.
Usage recommendations
Keep device serial numbers and service contract information accessible, maintain backups of important data before service visits, and ensure the workplace is ready for a technician to access the notebook and covered peripherals during the scheduled on-site appointment.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service time (hours x days) | 9x5 |
| Parts replacement | Yes |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 5 year Active Care Next Business Day Response Notebook cost, and is it available for purchase?

The price is 447.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 5 year Active Care Next Business Day Response Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 5 year Active Care Next Business Day Response Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/5647582/64363230_large.webp