# On-site Support HP 3 year Active Care Next Business Day Response Notebook Solution U52XHE

**URL:** https://aio.lv/en/product--hp-u52xhe--9878530
**Data updated:** 2026-03-30 13:51 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U52XHE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 186.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 154.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u52xhe--9878530

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support offers 9x5 service hours, ensuring quick response for your notebook needs. Ideal for businesses requiring reliable support.

## Long description

HP 3 year Active Care Next Business Day Response On-site Notebook Solution (U52XHE) provides on-site support with next-business-day response during 9x5 service hours. The solution covers base notebook hardware and up to six additional peripherals sold together, such as up to two monitors, docking stations, wireless keyboards, wireless mice and headsets. It uses AI-driven predictive issue detection, alerts and automation to reduce interruptions and enable faster repairs.
Advantages
This on-site support package ensures a standardized response time—next business day—within the 9x5 service window and includes coverage for the notebook plus additional peripherals when purchased together. AI-powered predictive detection and automated alerts help identify potential issues earlier, supporting proactive maintenance and reducing downtime. The solution is provided by HP and is designed to simplify support logistics by combining base hardware and up to six peripherals under one response agreement.
Suitable for
Small and medium business notebooks requiring predictable on-site support
Office environments with attached peripherals such as monitors, docks and input devices
IT teams that need next-business-day on-site response for hardware incidents
Key specifications
Service brand: HP
Part number (MPN): U52XHE
Support term: 3 year(s)
Service type: On-site
Response: Next business day
Service hours: 9x5
Coverage: Base notebook hardware plus up to 6 additional peripherals (includes up to 2 monitors)
How to use
Purchase the HP On-site Support U52XHE service and register the covered notebook and any included peripherals with HP according to the ordering instructions. When an issue occurs during the 3-year term within the 9x5 window, contact HP support to report the incident; HP will initiate diagnostic steps and dispatch on-site technicians with next-business-day response as applicable. Ensure the technician can access the device and related peripherals at the service location.
Usage recommendations
Keep device serial numbers and purchase documentation available when contacting support, and list any peripherals intended to be covered (up to six) so that on-site visits and spare parts can be coordinated efficiently.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service time (hours x days) | 9x5 |
| Parts replacement | Yes |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 3 year Active Care Next Business Day Response Notebook cost, and is it available for purchase?

The price is 186.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 3 year Active Care Next Business Day Response Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 3 year Active Care Next Business Day Response Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/9878530/64382376_large.webp