# HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support

**URL:** https://aio.lv/en/product--hp-u52zwe--10464042
**Data updated:** 2026-03-30 13:51 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U52ZWE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 179.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 148.75 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u52zwe--10464042

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support offers comprehensive support for your notebook. With Active Care, you receive both remote and onsite assistance, ensuring minimal downtime. The warranty coverage is valid while the product is in warranty, providing peace of mind for your business operations.

## Long description

HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support provides combined remote and onsite technical support for notebooks and a bundled set of peripherals while the product remains under warranty. The solution covers the notebook (base hardware) plus up to six additional peripherals sold together, such as up to two monitors, docking stations, wireless keyboards, wireless mice, and headsets, and includes predictive device health analytics and remediation services.
Advantages
This HP Active Care plan delivers remote technical support, predictive analytics for device health, remediation services and Next Business Day Onsite Response to help minimise downtime. Coverage applies to the notebook and the specified companion peripherals, enabling coordinated support for commonly bundled devices. Support is provided for the duration of the product warranty period.
Suitable for
Businesses that require rapid onsite response for notebook issues
IT teams managing notebooks with accompanying monitors, docks or input devices
Environments where predictive health monitoring and remote remediation reduce interruptions
Key specifications
Brand: HP
Product: Active Care Next Business Day Response Onsite Notebook Solution Support
Duration: 3 years
Coverage: Base notebook hardware plus up to 6 additional peripherals sold together (includes up to 2 monitors, docking stations, wireless keyboards, wireless mice, headsets)
Services: Remote technical support, predictive device health analytics, remediation services, Next Business Day Onsite Response
MPN: U52ZWE
How to use
When an issue occurs, contact HP support through the channels provided with your Active Care agreement. HP technicians will perform remote diagnostics and, where applicable, use predictive analytics to identify and address potential failures. If onsite service is required, Next Business Day Onsite Response will dispatch a technician to the covered location to service the notebook and included peripherals. The support applies while the product and included peripherals remain within the original warranty period and under the terms of the Active Care agreement.
Usage recommendations
Keep device serial numbers and purchase documentation available when contacting support, and register eligible peripherals together with the notebook to ensure full solution coverage.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution; Active Care |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the HP 3 year Active Care Next Business Day Response Onsite Notebook Support cost, and is it available for purchase?

The price is 179.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 3 year Active Care Next Business Day Response Onsite Notebook Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 3 year Active Care Next Business Day Response Onsite Notebook Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10464042/52870749_large.webp