# HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support

**URL:** https://aio.lv/en/product--hp-u52zye--10464043
**Data updated:** 2026-03-25 00:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U52ZYE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 348.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 288.42 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u52zye--10464043

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support provides comprehensive coverage for your notebook. It includes both remote and onsite service, ensuring quick response times and minimal downtime. Ideal for businesses that rely on their laptops for daily operations, this support plan offers peace of mind with warranty coverage and professional assistance.

## Long description

HP Active Care provides comprehensive support to maximize device uptime and accelerate issue resolution for HP notebooks. The 5-year Next Business Day Response Onsite Notebook Solution covers the notebook’s base hardware and up to six additional peripherals sold together (including up to two monitors, docking stations, wireless keyboards, wireless mice, and headsets). The solution combines remote technical support, predictive device health analytics, remediation services, and Next Business Day onsite response to maintain productivity in the office or on the go.
Advantages
This HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support delivers coordinated remote and onsite assistance, faster problem diagnosis through predictive analytics, and a guaranteed next business day onsite response when onsite service is required. Coverage for the main unit plus additional peripherals simplifies asset management and reduces administrative overhead.
Suitable for
 Businesses that rely on notebooks for daily operations
 IT teams seeking predictable response times and simplified support
 Environments with mixed peripherals sold together (monitors, docks, keyboards, mice, headsets)
 Users who need a combination of remote diagnostics and onsite repair
Key specifications
 Brand: HP
 Service term: 5 years
 Service type: Active Care Next Business Day Response Onsite Notebook Solution Support
 Coverage: Base hardware and up to 6 additional peripherals sold together (max 2 monitors)
 Features: Remote technical support, predictive device health analytics, remediation services, Next Business Day onsite response
 Manufacturer part number (MPN): U52ZYE
 Category: Warranty and support extensions
How to use
Register the notebook and included peripherals per HP’s registration process and retain proof of purchase. When an issue occurs, contact HP Active Care support via the provided support channels to initiate remote diagnostics. If remote remediation is insufficient, HP will dispatch onsite technicians with a guaranteed next business day response to repair or replace covered components within the scope of the solution.
Usage recommendations
Maintain up-to-date device information and enable any available telemetry or health-reporting features to allow predictive analytics to function effectively. Keep peripherals purchased together listed with the primary device to ensure they remain covered under the same solution.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution; Active Care |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the HP 5 year Active Care Next Business Day Response Onsite Support cost, and is it available for purchase?

The price is 348.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 year Active Care Next Business Day Response Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5 year Active Care Next Business Day Response Onsite Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10464043/52870748_large.webp