# HP 3 year Next Business Day Response Onsite Support with Defective Media Retention

**URL:** https://aio.lv/en/product--hp-u53yme--10464041
**Data updated:** 2026-04-15 17:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U53YME
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 101.99 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 84.29 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u53yme--10464041

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 18.06.2026 | 1.99 EUR |
| Courier delivery to door | 18.06.2026 | 4.99 EUR |

## Summary description

HP 3 year Next Business Day Response Onsite Support provides reliable onsite repair services with defective media retention. This warranty coverage ensures quick response times and efficient service, making it ideal for businesses that rely on their technology. With this support, you can minimize downtime and maintain productivity.

## Long description

HP 3 year Next Business Day Response Onsite Support with Defective Media Retention delivers technician-led onsite repair the next business day for covered equipment, with defective media retention (DMR) for the base computer. The solution covers the base hardware plus up to six additional peripherals sold together, such as monitors, docking stations, wireless keyboards, wireless mice and headsets; DMR applies only to the base computer and not to peripherals.
Advantages
This support option provides a defined next-business-day onsite response window and access to qualified HP service technicians, helping reduce downtime. Defective media retention allows customers to retain failed storage media from the base computer for secure disposal or data management. The coverage includes the base system and up to six bundled peripherals, simplifying service for small configurations.
Suitable for
Small and medium business desktops and workstation deployments
Environments needing quick onsite repair to minimize downtime
Organizations that require retention of failed storage media from the base computer
Key specifications
Service duration: 3 years
Response time: Next business day onsite response
Defective Media Retention: applies to base computer only
Coverage scope: base hardware plus up to 6 additional peripherals sold together (monitor limit: maximum of 2)
Brand: HP
Manufacturer part number (MPN): U53YME
How to use
When a hardware issue occurs, contact HP support through the channel provided with your warranty documentation or via the HP support portal. Provide product identifiers and a description of the issue; HP will dispatch a qualified technician who will attempt remote resolution first and then perform onsite repair the next business day if needed. If a covered storage device in the base computer fails and qualifies under DMR, you may retain the defective media following HP’s retention procedures.
Usage recommendations
Keep device serial numbers and purchase documentation accessible, maintain regular backups of critical data, and follow HP’s instructions for preparing the device for service to ensure the fastest possible resolution under the Next Business Day Response Onsite Support with Defective Media Retention.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention; PC Solution |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the HP 3 year Next Business Day Response Onsite Support cost, and is it available for purchase?

The price is 101.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 3 year Next Business Day Response Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 3 year Next Business Day Response Onsite Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10464041/52870750_large.webp