# Support Service HP DesignJet HDProScanner 4 years

**URL:** https://aio.lv/en/product--hp-u5ac0e--2412993
**Data updated:** 2026-04-15 17:56 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U5AC0E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 293.99 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 1 895.86 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u5ac0e--2412993

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 4 year Next Business Day Onsite Hardware Support with Defective Media Retention for DesignJet HDProScanner ensures reliable service and maintenance. This support plan provides next business day onsite assistance, minimizing downtime and ensuring your scanner operates efficiently. Retaining defective media allows for better data management and security. Ideal for businesses that rely on high-quality scanning solutions.

## Long description

HP 4 year Next Business Day Onsite Hardware Support with Defective Media Retention for the HP DesignJet HDProScanner provides prioritized service to reduce downtime and maintain scanning operations. This support plan delivers next business day onsite technical assistance and retains defective media to support secure handling of storage components and data.
Advantages
This service ensures faster recovery from hardware faults by providing on-site technician visits the next business day. Defective media retention allows customers to keep failed storage devices, supporting data control and compliance. The plan simplifies maintenance planning with a four-year coverage term tailored for the HP DesignJet HDProScanner.
Suitable for
 Businesses that depend on continuous scanning workflows
 Offices and print shops using HP DesignJet HDProScanner
 Environments requiring secure handling of failed storage media
Key specifications
 Product name: Support Service HP DesignJet HDProScanner 4 years
 Manufacturer: HP
 MPN: U5AC0E
 Service type: Next Business Day Onsite Hardware Support
 Defective media retention: Yes
 Coverage period: 4 year(s)
How to use
Register the support plan according to HP activation instructions and keep proof of purchase and the product serial number available. When a hardware issue occurs, contact HP support through the provided channels to request onsite service. Provide required information about the HP DesignJet HDProScanner and describe the fault; a technician will be dispatched for next business day onsite assistance where applicable.
Usage recommendations
Keep firmware and drivers for the HDProScanner up to date, document incident details when contacting support, and store any replaced defective media in accordance with your company’s data security policies to make the most of defective media retention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |

## FAQ

### How much does the Support Service HP DesignJet HDProScanner cost, and is it available for purchase?

The price is 2,293.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Support Service HP DesignJet HDProScanner be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Support Service HP DesignJet HDProScanner?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2412993/15904832_large.webp