# HP 5 year Onsite Care Workstation Hardware Support U61CXE 9x5

**URL:** https://aio.lv/en/product--hp-u61cxe--9198189
**Data updated:** 2026-02-16 14:19 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U61CXE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 323.99 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 267.76 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u61cxe--9198189

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 22.06.2026 | 1.99 EUR |
| Courier delivery to door | 22.06.2026 | 4.99 EUR |

## Summary description

HP 5 year Onsite Care Workstation Hardware Support provides comprehensive on-site assistance for your workstation hardware. With 9x5 service hours, it ensures minimal downtime and quick resolution of hardware issues. Ideal for businesses that rely on their workstations for critical tasks, this support service enhances productivity and peace of mind.

## Long description

HP 5 year Onsite Care Workstation Hardware Support provides on-site hardware support for workstations with coverage for five years and 9x5 service hours. The service restores device functionality at the workplace by dispatching qualified technicians to diagnose and repair hardware faults, helping to reduce downtime for employees who rely on workstation performance.
Advantages
This on-site support contract covers workstation hardware issues for a five-year term with 9x5 availability, enabling faster resolution of physical faults without the need to ship equipment. The service includes dispatch of trained technicians to the customer site, which simplifies repair logistics and helps maintain productivity for teams using the workstations.
Suitable for
Businesses using desktop workstations for design, engineering, or content creation
Offices that require predictable on-site hardware support during business hours
IT departments that prefer technician dispatch rather than depot repair
Key specifications
Service type: On-site hardware support
Coverage duration: 5 years
Service hours: 9x5 (business hours, five days a week)
Target equipment: Workstation hardware
How to use
When a hardware issue occurs, contact HP support using the channel provided with the service agreement. Provide the required information about the affected workstation and the nature of the fault. HP will schedule a technician visit during business hours to diagnose and repair the hardware on-site.
Usage recommendations
Keep a record of service agreement details and incident reports. Ensure workplace access for technicians during scheduled visits and perform regular backups of important data before on-site repairs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| Service time (hours x days) | 9x5 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Warranty type | S |

## FAQ

### How much does the HP 5 year Onsite Care Workstation Hardware Support cost, and is it available for purchase?

The price is 323.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 year Onsite Care Workstation Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/9198189/59524624_large.webp