# Service: HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support (Remote & Onsite)

**URL:** https://aio.lv/en/product--hp-u67vkpe--12220549
**Data updated:** 2026-03-29 16:08 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U67VKPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 120.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 99.99 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u67vkpe--12220549

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support provides one year of post-warranty hardware service for notebooks with Active Care coverage. Service includes remote diagnostics and onsite repairs with next business day response. Intended to minimize downtime by addressing hardware failures, onsite parts replacement, and technical support for business and personal notebooks.

## Long description

HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support delivers one year of hardware service for notebooks after the manufacturer warranty period ends. The service combines remote diagnostics and next-business-day onsite repairs to reduce device downtime. It covers hardware fault diagnosis, recommended remediation paths, and onsite parts replacement when required, with automated alerts and integration to ticketing processes to streamline IT workflows.
Advantages
This Active Care service provides a predictable response time with next-business-day onsite support following remote diagnosis, helping to restore notebook functionality quickly. Remote troubleshooting reduces unnecessary site visits while AI-enabled predictive insights and end-user alerts help identify issues earlier. The service supports coordination between remote technicians and onsite engineers to minimize disruption and simplify parts replacement and verification.
Suitable for
 Business notebooks used in office or hybrid work environments
 Personal laptops no longer covered by original warranty requiring hardware support
 IT teams seeking to streamline incident intake with automated alerts and ticketing
 Organizations aiming to reduce device downtime and accelerate repairs
Key specifications
 Service duration: 12 months of post-warranty hardware support
 Response time: next business day onsite response after remote diagnosis
 Support scope: remote diagnostics, troubleshooting, and onsite hardware repair or replacement
 Coverage: notebook hardware components and onsite parts replacement as required
 Integration: end-user alerts and automated IT ticketing workflows
 Availability: business days for onsite service; remote support may be available outside onsite hours depending on case
How to use
Contact HP support to register the notebook for the service and provide device details and location. When an issue occurs, initiate remote diagnostics through the designated support channel so technicians can assess the problem and attempt remote resolution. If the issue requires physical intervention, HP will schedule a next-business-day onsite visit to perform repairs or replace faulty hardware components. Maintain clear contact details and access instructions for the onsite engineer to ensure timely service.
Usage recommendations
Keep system software and firmware up to date and enable any available diagnostic or telemetry features to take advantage of predictive alerts. Back up important data before onsite repair visits and provide accurate device location and access information to reduce service delays.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Active Care |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
| Warranty type | P |

## FAQ

### How much does the HP 1 Year Post-Warranty Active Care Next Business Day cost, and is it available for purchase?

The price is 120.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 1 Year Post-Warranty Active Care Next Business Day be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1 Year Post-Warranty Active Care Next Business Day?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12220549/68101848_large.webp