# On-site Notebook Hardware Support 1 Year, HP Active Care Next Business Day (9x5)

**URL:** https://aio.lv/en/product--hp-u67vnpe--12220891
**Data updated:** 2026-03-29 16:08 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U67VNPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 54.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 45.45 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u67vnpe--12220891

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP on-site notebook hardware support — 1 year Post Warranty Active Care with Next Business Day response. Service covers hardware repairs at customer location during business hours (9x5), providing professional diagnosis and parts replacement where needed. Intended for businesses and individuals seeking timely on-site service after warranty expiration.

## Long description

HP On-site Notebook Hardware Support 1 Year, HP Active Care Next Business Day (9x5) provides post-warranty on-site hardware service for notebooks. The service delivers professional diagnosis, parts replacement and repair at the customer location during standard business hours. It combines remote diagnostics with scheduled next-business-day on-site response to reduce downtime and restore device functionality for business and individual users.
Advantages
This 1-year Active Care plan offers a coordinated approach to notebook hardware issues by pairing remote problem diagnosis with on-site repair or component replacement. AI-assisted predictive insights and alerting help identify potential faults early, enabling faster response and automated IT ticketing integration. On-site next-business-day coverage during 9x5 hours ensures technicians arrive promptly after a verified service request.
Suitable for
 Small and medium businesses that require predictable on-site notebook support after warranty
 IT departments seeking integration with automated alerts and ticketing workflows
 Mobile professionals and home-office users needing fast hardware repair without returning devices to a service center
Key specifications
 Coverage period: 1 year
 Response time: Next business day
 Service hours: 9x5 (business hours, weekdays)
 Support type: On-site hardware repair and parts replacement
 Remote capabilities: Remote problem diagnosis and support
 Proactive features: AI-powered predictive insights and end-user alerts
 Service location: Customer site
How to use
When a hardware issue occurs, contact HP support via the provided service channels and provide the device details and fault description. Remote diagnostics may be performed first to determine whether on-site intervention is required. If the issue qualifies, an on-site technician will be scheduled to visit the customer location during the next business day within 9x5 service hours to perform repairs or parts replacement. Keep device access and any relevant account credentials available to speed up service delivery.
Usage recommendations
Register devices in your IT asset system and enable the provided alerting features so predictive AI notifications and automated ticket creation can assist in early fault detection. Maintain up-to-date backups before service visits and ensure workstation access for the technician. For coverage details and any service exceptions, refer to HP Active Care terms applicable to your region.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Compatibility | Pro x360, ProBook 440 G10, 440 G9, 4410, 445 G10, 445 G9, 450 G9, 455 |
| Service time (hours x days) | 9x5 |
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Active Care |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
| Warranty type | P |

## FAQ

### How much does the HP On-site Notebook HW Support 1 Year (9x5) cost, and is it available for purchase?

The price is 54.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/12220891/68101791_large.webp