# HP Care Pack G 1 Year Active Care Next Business Day Hardware Support (U67VQPE)

**URL:** https://aio.lv/en/product--hp-u67vqpe--11508861
**Data updated:** 2026-02-15 12:43 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U67VQPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 36.99 €
**Prices and availability valid until:** 2026-08-25 23:59
**Price without VAT (21%):** 30.57 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u67vqpe--11508861

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 03.08.2026 | 1.79 EUR |
| Courier delivery to door | 03.08.2026 | 4.99 EUR |

## Summary description

HP Care Pack G 1 Year Active Care Next Business Day Hardware Support (U67VQPE) provides one year of manufacturer-delivered hardware service with next-business-day onsite response. Designed for HP devices, it covers hardware troubleshooting, parts replacement and onsite technician visits to minimize downtime. Suitable for businesses seeking predictable support and faster resolution of hardware issues.

## Long description

HP Care Pack G 1 Year Active Care Next Business Day Hardware Support provides one year of manufacturer-delivered hardware service with a next-business-day onsite response for eligible HP devices. The service covers hardware troubleshooting, diagnostic testing, parts replacement and dispatch of an authorized technician to the customer site, aiming to reduce downtime and restore device functionality quickly. This support option is intended for organisations that require predictable service levels and a formal hardware support agreement backed by HP.
Advantages
This HP Care Pack offers a defined service window with next-business-day onsite attendance, helping businesses plan maintenance and reduce unplanned operational disruptions. The service includes access to HP-authorized technicians and genuine replacement parts, combining remote diagnostics with onsite repair when necessary. Coverage from the manufacturer ensures consistent troubleshooting procedures, coordinated logistics for parts, and a single point of contact for hardware service management.
Suitable for
Small and medium businesses that need reliable onsite hardware support for HP devices
IT departments looking to outsource first-line hardware repairs and parts management
Workplaces where predictable response times and reduced device downtime are important
Environments using HP desktops, workstations, or compatible hardware covered by HP service terms
Key specifications
Service duration: 1 year
Service type: Active Care with manufacturer-provided support
Response time: Next business day onsite response
Scope: Hardware troubleshooting, diagnostic testing, and parts replacement
Service delivery: Onsite technician visit and remote support coordination
Coverage: Applicable to eligible HP devices under the terms of the Care Pack
How to use
To use the Care Pack, register the service with HP according to the purchase documentation and ensure the covered device details are provided. When a hardware issue occurs, contact HP support using the channels specified in the Care Pack materials; an initial remote diagnosis may be performed, followed by scheduling of an onsite technician visit within the next business day if required. Provide access to the affected device and relevant system information to facilitate diagnostics and repair. Keep documentation and service reference numbers available for follow-up and parts tracking.
Usage recommendations
Ensure that system backups are performed regularly and that sensitive data is secured before onsite service. Maintain clear asset records and device location details to streamline technician access and parts delivery. Confirm eligibility and any geographic or contractual limitations in the Care Pack terms prior to purchase.

## FAQ

### How much does the HP Care Pack G 1 Year Active Care NBD Support cost, and is it available for purchase?

The price is 36.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty