# Warranty service — HP 1-year Proactive Care Next Business Day Hardware Support (U67VXPE)

**URL:** https://aio.lv/en/product--hp-u67vxpe--12269670
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U67VXPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 108.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 90.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u67vxpe--12269670

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

HP 1-year Proactive Care Next Business Day (NBD) hardware support (MPN U67VXPE) provides a one-year warranty extension focused on proactive monitoring and next-business-day on-site or depot hardware service. Designed for business workstations and servers, it streamlines hardware repairs, reduces downtime, and offers manufacturer-backed parts and labor coverage.

## Long description

HP 1y PW Active Care NBD WS HW Supp provides a one-year post-warranty hardware support plan for HP workstations, offering next-business-day onsite service to minimise downtime and keep professional systems operational.
Advantages
This service delivers next-business-day onsite hardware support after the standard warranty period, with technicians trained on HP workstation hardware. It helps reduce repair wait times and simplifies service management through a defined support period and response time.
Suitable for
Businesses that rely on HP workstations for daily professional workloads
Creative studios and engineering teams requiring rapid hardware repairs
IT departments seeking predictable post-warranty support and planning
When it may not be suitable
This support plan covers hardware faults requiring onsite intervention and is not intended for extended software support, user training, or consumable replacements unless specified by HP. Organisations requiring immediate same-day repairs or 24/7 coverage should consider higher-tier or different service options.
Key specifications
Support duration: 1 year post-warranty
Service level: Next business day onsite hardware support
Coverage: HP workstation hardware components (per HP service terms)
How to use
Register the service with HP according to the purchase instructions and keep the service agreement details accessible. When a hardware issue occurs, contact HP support, provide the workstation details and problem description, and schedule the onsite visit. A certified technician will attend the next business day to diagnose and repair covered hardware faults.
What to consider before purchase
Confirm that the workstation model is eligible for HP post-warranty workstation support
Review HP's service terms for coverage specifics and exclusions
Assess whether next-business-day response meets your operational uptime requirements
Usage recommendations
Maintain up-to-date system documentation and backup important data before technician visits. For critical systems, combine this plan with higher-response service levels or complementary software and data protection measures.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y Proactive Care NBD Hardware Support (U67VXPE) cost, and is it available for purchase?

The price is 108.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 1y Proactive Care NBD Hardware Support (U67VXPE) be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1y Proactive Care NBD Hardware Support (U67VXPE)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12269670/68193966_large.webp