# HP 1‑year Proactive Warranty Support — Active Care Next Business Day Hardware Repair (U67VZPE)

**URL:** https://aio.lv/en/product--hp-u67vzpe--12269671
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U67VZPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 75.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 62.39 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u67vzpe--12269671

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Service contract providing HP Active Care one‑year hardware support with Next Business Day (NBD) on‑site repair for eligible HP equipment. The plan covers proactive hardware support, parts and labor for covered failures, and fast on‑site response to minimize downtime. Suitable for businesses seeking rapid hardware repair and predictable service for HP systems.

## Long description

HP 1y PW Active Care NBD RPOS HW Supp is a one-year post-warranty hardware support service from HP that provides next-business-day on-site repairs for covered HP hardware. The service continues support after the original warranty period and is intended to minimise downtime by arranging a technician visit and replacement of faulty parts at the customer location on the next business day following problem confirmation.
Advantages
This service offers predictable, fast on-site response with next-business-day parts and labor, reducing the time your equipment remains unavailable. It extends professional manufacturer support beyond the original warranty period, with HP-trained technicians handling diagnostics and repairs using genuine replacement parts where required.
Suitable for
Businesses that require continuity of operations and reduced hardware downtime
Locations where fast on-site repair is preferred over depot service
IT environments that rely on HP hardware and need post-warranty coverage
When it may not be suitable
This product is not a warranty for new hardware; it is a post-warranty support contract and therefore only applies after the original manufacturer warranty has expired. It may not be suitable for customers who require same-day service, 24/7 support, or advanced on-site engineering services beyond standard next-business-day hardware repair.
Key specifications
Service duration: 1 year
Coverage type: Post-warranty hardware support
Response time: Next business day on-site
Service scope: Parts and labor for covered hardware repairs
How to use
Purchase and register the service with HP to associate it with the specific device. When an issue arises, contact HP support to open a service case; HP will validate coverage, diagnose the problem remotely where possible, and arrange a next-business-day on-site technician visit to perform repairs and install replacement parts if needed.
What to consider before purchase
Confirm the service start date aligns with the end of the original equipment warranty
Verify that next-business-day response meets your operational requirements and local availability
Check which hardware models and failure types are covered under the post-warranty terms
Usage recommendations
Keep device serial numbers and proof of purchase accessible, document incidents promptly, and contact HP support as soon as an issue is detected to ensure timely dispatch of next-business-day on-site service.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP Active Care 1y NBD Hardware Support cost, and is it available for purchase?

The price is 75.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP Active Care 1y NBD Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269671/68193965_large.webp