# Onsite Advanced Exchange Display Hardware Support, HP, 1 Year Post-Warranty (U71NZPE)

**URL:** https://aio.lv/en/product--hp-u71nzpe--12220605
**Data updated:** 2026-03-29 16:08 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U71NZPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 51.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 42.55 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u71nzpe--12220605

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

One-year HP Onsite Care Advanced Exchange for display hardware after original warranty ends. Provides onsite repair service with advanced exchange of display components, ensuring replacement hardware is delivered and installed at the service location. Designed for post-warranty support to minimize downtime for business or personal display devices.

## Long description

One-year HP Onsite Care Advanced Exchange for display hardware after the original warranty ends provides post-warranty onsite repair and replacement service for HP display devices. This service ensures that replacement display components are delivered to the service location and installed by a qualified technician, reducing device downtime. The package supports remote diagnostics and device-level insights to help identify issues before onsite intervention.
Advantages
This HP advanced exchange service combines remote problem diagnosis with an onsite replacement workflow so that a failed display component can be swapped quickly. Because replacement hardware is dispatched and installed at the customer location, customers avoid prolonged shipping cycles and complex self-repair. Device-level data options improve troubleshooting accuracy and reduce time to repair by providing technicians with contextual information about the display’s condition prior to arrival.
Suitable for
Businesses that require continued operation of display workstations after the original warranty period
Home users who need reliable repair and onsite replacement for desktop or professional displays
IT service teams seeking a predictable post-warranty support option to minimize downtime
Key specifications
Service duration: 1 year post-warranty onsite advanced exchange
Scope: display hardware repair and advanced exchange replacement performed onsite
Support channels: remote diagnostics combined with onsite technician visit
Replacement delivery and installation: replacement components delivered to and installed at the service location
Device insights: optional device-level data collection to assist diagnostics
How to use
Contact HP support to open a service request and provide the display symptoms and device details. If device-level data is enabled, allow HP to collect diagnostic information to accelerate problem identification. After remote diagnosis, HP schedules an onsite technician visit if an advanced exchange is required. A replacement display component is sent to the service location and installed by the technician; confirm installation and test the display before closing the service ticket.
Usage recommendations
Enable device-level insights where permitted to shorten diagnostic time. Keep a record of device location and contact details to ensure prompt onsite service. Back up any local display settings if you need to transfer configurations to replacement hardware.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Accidental damage protection |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
| Warranty type | P |

## FAQ

### How much does the HP Onsite Advanced Exchange Display Support — 1 Year cost, and is it available for purchase?

The price is 51.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP Onsite Advanced Exchange Display Support — 1 Year?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12220605/68118838_large.webp