# Thin Client Hardware Support HP U7927E 4 Year

**URL:** https://aio.lv/en/product--hp-u7927e--681212
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U7927E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 48.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 40.49 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u7927e--681212

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 4 Year Next Business Day Response Advanced Exchange Thin Client Hardware Support provides reliable hardware support for your thin client devices. With a 4-year coverage, you can ensure minimal downtime with next business day response for hardware issues. This service includes advanced exchange, meaning a replacement unit will be shipped to you before you return the faulty device, ensuring continuity in your operations.

## Long description

HP Hardware Next Business Day Exchange provides rapid hardware support for Thin Client Hardware Support HP U7927E 4 Year, ensuring minimal downtime for your thin client devices. The service includes remote technical assistance to diagnose and attempt to resolve issues; if the problem cannot be resolved remotely, HP will ship a replacement unit to arrive by the next business day\[1\], together with a prepaid waybill to return the defective device.
Advantages
This 4-year advanced exchange service minimizes disruption by delivering a replacement unit before you return the failed device, combines remote technical support with fast hardware dispatch, and simplifies returns with a prepaid waybill. Coverage is designed to reduce on-site waiting time and help maintain business continuity for thin client deployments.
Suitable for
 IT departments managing thin client fleets
 Businesses requiring fast hardware replacement to avoid service interruptions
 Environments where remote troubleshooting is preferred before hardware swap
Key specifications
 Service name: Thin Client Hardware Support HP U7927E 4 Year
 Coverage duration: 4 year(s)
 Service type: Next Business Day response with Advanced Exchange
 Includes: remote technical assistance, next-business-day replacement shipment, prepaid return waybill
How to use
Contact HP support through the provided channels to obtain remote assistance. An authorized technician will attempt to diagnose and resolve the issue remotely. If remote resolution is not possible, HP will arrange an advanced exchange and ship a replacement unit to arrive by the next business day\[1\]. Use the included prepaid waybill to send the defective unit back to HP according to the provided instructions.
Usage recommendations
Keep your service contract details and device serial numbers accessible when contacting support, and follow HP’s packing and shipping instructions when returning the faulty unit to ensure proper processing.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the Thin Client Hardware Support HP U7927E cost, and is it available for purchase?

The price is 48.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Thin Client Hardware Support HP U7927E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/681212/25670689_large.webp