# HP 5y Essential Offsite Notebook HP 5y Essential Offsite Notebook Offsite repair warranty

**URL:** https://aio.lv/en/product--hp-u85dme--10943312
**Data updated:** 2026-03-25 00:09 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85DME
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 167.99 €
**Prices and availability valid until:** 2026-07-09 23:59
**Price without VAT (21%):** 138.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85dme--10943312

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 17.06.2026 | 1.99 EUR |
| Courier delivery to door | 17.06.2026 | 4.99 EUR |

## Summary description

The HP 5y Essential Offsite Notebook offers offsite repair support and warranty coverage. Ideal for users needing reliable service and support.

## Long description

The HP 5y Essential Offsite Notebook provides offsite repair support and warranty coverage for notebooks, delivering cost-conscious remote troubleshooting and repair options for common PC issues. When additional assistance is required, HP Essential Support offers remote diagnostics and, if needed, offsite repair services where devices can be collected or shipped to an HP expert facility for remediation.
Advantages
This offsite warranty balances affordability with dependable support by combining remote troubleshooting with professional offsite repairs. It reduces downtime through remote assistance and ensures hardware faults are addressed at certified HP repair centers. The plan covers notebook repair logistics, including pickup or shipment to HP facilities, simplifying the service process.
Suitable for
Small businesses and individual users seeking cost-effective notebook support
Environments where on-site service is not required and offsite repair is acceptable
Users who prefer remote diagnostics before sending devices for repair
Key specifications
Product name: HP 5y Essential Offsite Notebook
Coverage type: Offsite repair warranty with remote troubleshooting
Brand: HP
MPN: U85DME
Duration: 5 years (as indicated by product name)
How to use
Contact HP Essential Support when you encounter notebook issues. Support staff will attempt remote diagnostics and troubleshooting to resolve problems without moving the device. If remote support cannot fix the issue, HP will arrange for the notebook to be collected or for you to ship it to an HP repair facility for remediation under the terms of the warranty.
Usage recommendations
Keep proof of purchase and the device serial number available when contacting support; follow HP’s packaging and shipping instructions if sending the notebook to an HP service center.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Offsite repair |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Depot repair |
| Care Pack type | Electronic |
| Warranty type | S |
| Logistics options | Courier pick up and return |

## FAQ

### How much does the HP 5y Essential Offsite Notebook cost, and is it available for purchase?

The price is 167.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Essential Offsite Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5y Essential Offsite Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10943312/61283010_large.webp