# HP 5y Premium Onsite w/DMR Notebook Onsite repair warranty

**URL:** https://aio.lv/en/product--hp-u85e1e--10905250
**Data updated:** 2026-04-15 17:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85E1E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 162.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 134.70 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85e1e--10905250

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

The HP 5y Premium Onsite w/DMR Notebook offers reliable onsite repair support, ensuring minimal downtime. With warranty coverage in place, it is designed for users who require dependable service and support for their devices.

## Long description

HP 5y Premium Onsite w/DMR Notebook Onsite repair warranty provides prompt technical support and onsite repair services to reduce downtime for business users. The warranty combines remote troubleshooting during standard business hours with onsite parts-and-labor service when a technician visit is necessary, and includes expedited dispatch to the employee’s location for faster resolution.
Advantages
This warranty resolves most issues remotely during standard business hours, minimizing the need for onsite visits. When physical repair is required, an HP-certified technician is dispatched to the employee’s location with priority handling. The five-year coverage period offers extended protection and predictable support for notebook devices.
Suitable for
Business users who need reliable onsite repair and fast issue resolution
IT departments managing multiple notebooks across locations
Environments where minimizing device downtime is critical
Key specifications
Product: HP 5y Premium Onsite w/DMR Notebook Onsite repair warranty
Brand: HP
Model / MPN: U85E1E
Coverage term: 5 years
Support: Remote troubleshooting during standard business hours; onsite parts-and-labor repair with expedited technician dispatch
How to use
Register the warranty according to HP’s registration instructions and keep the service agreement details accessible. When an issue occurs, contact HP support via the provided support channels to initiate remote diagnostics. If the issue requires onsite attention, HP will schedule and dispatch a technician to the employee’s location to perform repairs and replace parts as needed.
Usage recommendations
Keep device serial numbers and purchase documentation available when contacting support, and perform regular backups of important data before any repair activity.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Warranty type | S |

## FAQ

### How much does the HP 5y Premium Onsite w/DMR Notebook cost, and is it available for purchase?

The price is 162.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Premium Onsite w/DMR Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5y Premium Onsite w/DMR Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10905250/60793554_large.webp