# HP 5y Premium Onsite w/DMR Notebook HP U85GTE Onsite repair warranty

**URL:** https://aio.lv/en/product--hp-u85gte--11156126
**Data updated:** 2026-04-15 17:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85GTE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 277.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 229.33 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85gte--11156126

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The HP 5y Premium Onsite w/DMR Notebook U85GTE offers reliable onsite repair service, ensuring your device is covered during the warranty period. Ideal for users needing dependable support.

## Long description

Get back to work quickly with HP Premium Support for notebooks. This five-year onsite warranty with DMR (Depot or Onsite Repair) resolves most issues remotely during standard business hours and provides an expedited onsite technician dispatch when physical repair is required.
Advantages
The HP 5y Premium Onsite w/DMR Notebook (MPN U85GTE) reduces downtime by combining remote troubleshooting with guaranteed onsite repair within the warranty period. It simplifies support by assigning HP resources for diagnostic and repair tasks and accelerates resolution for hardware faults through prioritized service dispatch.
Suitable for
Business users who require minimal downtime
IT departments managing notebook fleets
Remote or field employees who need onsite repair
Organizations seeking predictable support costs
Key specifications
Product name: HP 5y Premium Onsite w/DMR Notebook
MPN: U85GTE
Service duration: 5 years
Support type: Remote troubleshooting during standard business hours and onsite repair with expedited dispatch when needed
Coverage: Notebook hardware repair and associated service logistics
How to use
Contact HP Support via the official support channels listed with your product to open a service case. HP Premium Support will attempt to diagnose and resolve the issue remotely during standard business hours. If remote support cannot resolve the problem, HP will dispatch a qualified technician to the employee’s location to perform onsite repair under the terms of the warranty.
Usage recommendations
Keep proof of purchase and the device serial number available when requesting service, and follow HP’s troubleshooting guidance to help determine whether remote resolution is possible before arranging onsite repair.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Warranty type | S |

## FAQ

### How much does the HP 5y Premium Onsite w/DMR Notebook cost, and is it available for purchase?

The price is 277.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Premium Onsite w/DMR Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5y Premium Onsite w/DMR Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11156126/61876896_large.webp