# HP Warranty Extension for EliteBook 6/ G1i/ G1a/ 13/14/16/630/640/645/660/665/ G11 Offsite Defective Media Retention (MPN U85KLE)

**URL:** https://aio.lv/en/product--hp-u85kle--11547824
**Data updated:** 2026-02-15 12:48 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85KLE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 38.99 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 32.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85kle--11547824

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

This HP warranty extension (MPN U85KLE) covers EliteBook models listed in the product name and provides Offsite Defective Media Retention service. It extends manufacturer support beyond the original warranty period and allows retention of failed storage media when devices are serviced offsite. Suitable for businesses requiring secure handling of defective drives and continuity of support for specified EliteBook laptops.

## Long description

This HP warranty extension provides continued manufacturer support for specified EliteBook laptop models and includes Offsite Defective Media Retention service. The coverage extends service beyond the original warranty period and applies to the EliteBook series listed in the product name, allowing the organization to retain failed storage media when the device is repaired or replaced offsite. The service focuses on maintaining operational continuity and secure handling of storage media while preserving access to HP technical support for hardware faults.
Advantages
The warranty extension maintains access to authorized HP repair and replacement services after the standard warranty expires, reducing downtime and administrative overhead. Offsite Defective Media Retention enables businesses to keep physical possession of failed drives for secure destruction or forensic analysis, addressing data security and compliance requirements. The package is suitable for centralized IT management, minimizing the need to track individual device repairs externally and ensuring consistent service procedures through HP-authorized channels.
Suitable for
IT departments managing fleets of EliteBook laptops
Companies with regulatory or internal requirements for secure handling of failed storage media
Organizations seeking to extend manufacturer support for specified EliteBook models
Businesses prioritizing continuity of service and reduced device downtime
Key specifications
Coverage type: Warranty extension with Offsite Defective Media Retention
Supported product family: Selected HP EliteBook laptop models
Service scope: Hardware repair and replacement through authorized service centers
Media handling: Customer retention of failed storage media after offsite service
Service objective: Continuity of technical support beyond original warranty term
How to use
Purchase and register the warranty extension according to HP's enrollment procedures and confirm eligible EliteBook models and service start date. When a covered hardware fault occurs, contact HP support or an authorized service provider to initiate a service request. If the device is sent offsite for repair or replacement, inform the service agent that Offsite Defective Media Retention applies; failed storage media will be returned to the customer rather than retained by the service provider. Keep documentation of the service event and returned media for internal records and compliance audits.
Usage recommendations
For secure handling and traceability, record asset identifiers, service request numbers and the condition of returned media immediately upon receipt; coordinate with your data security and compliance teams to determine disposal or forensic analysis procedures.

## FAQ

### How much does the HP Warranty Extension EliteBook Offsite Defective Media Retention cost, and is it available for purchase?

The price is 38.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11547824/66547918_large.webp