# Service Pack HP 1y PW Premium Onsite NB EB 6xx G11+ — HP U85Q9PE warranty extension, 1 year onsite support

**URL:** https://aio.lv/en/product--hp-u85q9pe--12269643
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85Q9PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 14.49 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 11.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85q9pe--12269643

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Premium Onsite NB EB 6xx G11+ (MPN U85Q9PE) is a one-year warranty extension and onsite service pack for compatible HP notebook models. It provides Premium Onsite support for hardware faults, including repair or replacement at the customer site, with prioritized response and authorized HP service delivery. Intended for businesses and users seeking extended coverage and faster onsite resolution.

## Long description

HP 1y PW Premium Onsite NB EB 6xx G11+ is a one-year premium onsite support service for compatible HP EliteBook 6xx G11+ notebooks. The service provides next-business-day onsite repair performed by trained technicians to address hardware failures and restore notebook operation at the customer location.
Advantages
This onsite service reduces downtime by dispatching qualified technicians to perform diagnostics and repairs at your premises, avoiding the need to ship the notebook to a service centre. Coverage for hardware faults and parts replacement helps maintain device availability and simplifies support logistics through a single point of service for the covered notebook model family.
Suitable for
Business users who require fast, local hardware support for HP EliteBook 6xx G11+ notebooks
IT departments that manage fleet uptime and prefer onsite repairs
Environments where minimizing device downtime is critical
When it may not be suitable
This premium onsite plan is focused on hardware repair and onsite technician visits; it does not replace comprehensive accidental damage protection unless specifically included in the purchased offering. For users who rarely need hardware repairs or who prefer depot-based service, a less extensive or different service option may be more cost-effective.
Key specifications
Service duration: one year
Service type: premium onsite hardware support
Response: next business day onsite visit
Coverage: hardware diagnostics and parts replacement for supported notebook models
How to use
Contact HP support via the channel provided with the service to open a case when hardware issues occur. Provide device details and a description of the fault; HP will schedule a next-business-day onsite technician visit to diagnose and repair the notebook at the customer location. Keep any relevant warranty documentation and serial number information available when requesting service.
What to consider before purchase
Confirm that your EliteBook model is within the supported 6xx G11+ family
Verify the exact start and end dates of coverage and any regional limitations
Check whether accidental damage or extended parts coverage is included or requires a separate plan
Usage recommendations
Register the service promptly after purchase and retain service details; document device serial numbers and maintain backups of important data before any onsite repair activity.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Premium Onsite NB EB 6xx G11+ service pack cost, and is it available for purchase?

The price is 14.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269643/68193993_large.webp